Library Assistant (Medicine)

Location: Hammersmith Campus (may be required to work at other campuses)

Job Summary

This is an exciting opportunity to work as a Library Assistant in Imperial College Library Services.

We are seeking applications from a broad range of candidates, including those who already have library experience, as well as people who have not worked in a library before but are interested in starting a career in libraries.

You will be based at Hammersmith Campus Library, delivering a first-class library service to a diverse user base including students and staff from the Faculty of Medicine, other College library users and members of staff from partner NHS trusts.

You’ll be part of a small team who work closely with the other medical campus library teams and the rest of Library Services to deliver high quality, efficient and effective library services that support teaching, learning, research and clinical care.  

Duties and responsibilities

You will be responsible for answering general enquiries, providing membership services and keeping the library operating smoothly and safely. 

• Welcoming library users at the Enquiries desk, assisting them (in person and via a variety of online platforms such as email and chat service) in the use of library services, resources and equipment using initiative and expertise to solve queries and issues or triage to other staff as necessary. 
• User Services activities including, the registration of new users, creation and maintenance of user accounts, issuing and returning of books and other items, card payments, collection of statistics and ensuring appropriate user behaviour. 
• Participating in shelving and tidying the book and journal stock and carrying out other stock management activities such as repairs, disposal, stock-checks and inter-library and inter-campus loans.
• Keeping the library in good condition for both users and other staff by identifying and appropriately reporting or resolving defects, faults and hazards in library equipment or spaces.

Essential requirements

• At least 5 GCSEs grade A-C, or equivalent qualifications.
• Experience of providing excellent frontline customer services.
• Confident user of a variety of software e.g., Microsoft Outlook, Word, Excel.
• Experience of using a computer-based library management system or database that manages stock, customers or similar, to manage and maintain accurate records and workflows.

Further Information

Full details of this role can be found on the Job Description.

This is a part time and open ended position (0.6 FTE of 35 hours/week).

The spread of these hours across the week is open for the discussion with the successful candidate. The current hours are usually 9-5 Monday/Thursday/Friday however shorter hours spread across 4 or 5 days a week would also be considered.

This is a frontline, site-based position and not suitable for home or hybrid working.

Candidates will need to complete an online application with a statement. Submissions of CVs alone will not be considered.

Should you require any further details on the role please contact: Anita Quigley a.quigley@imperial.ac.uk

Imperial College is committed to equality of opportunity, to eliminating discrimination and to creating an inclusive working environment. We are an Athena SWAN Silver award winner, a Stonewall Diversity Champion, a Disability Confident Employer and work in partnership with GIRES to promote respect for trans people.

Closing date: 07/06/2023

To apply, please click the 'Apply' button, above.

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