Back to search results
Header Image

College Services Advisor

Kaplan International Pathways - University of Brighton International College

The College Services team play a vital role covering all aspects of the student life-cycle, from registration, to course completion. The team provides support across a range of areas, including academic and quality assurance, student progression, compliance, student wellbeing and administration.

As a College Services Advisor, you will be responsible for supporting the day-to-day functions of the team to ensure the effective and efficient administration of all processes and procedures. 

This role will initially focus on university progression, social media, compliance, academic administration, and stakeholder liaison.  

 As a College Services Advisor you will: 

  • Provide excellent customer service in a student facing environment. 

  • Deal with student enquiries by providing a flexible, personalised and inclusive approach. 

  • Maintain accurate information on the student management system. 

  • Support pre-arrival, arrivals, registration and welcome events.  

  • Assist in the maintenance and development of student-facing content. 

  • Support the development and delivery of extra-curricular activities. 

  • Provide administrative support across the whole student life cycle. 

  • Support students in relation to wellbeing and safeguarding. 

  • Assist compliance with regulatory frameworks. 

  • Have a flexible approach to work, for example, some out of hour's work may be required during busy periods. 

  • Work with the College team to continuously improve the student experience. 

  • Any other duties as required by the College Management Team. 

Candidate profile:

  • Ability to deliver excellent customer service skills. 

  • High level/good of verbal and written communication skills.

  • Strong interest in working in education and in particular international students. 

  • Confident with IT, in particular Microsoft Excel. 

  • Excellent organisational skills and the ability to manage time effectively. 

  • Willingness to work flexibly. 

  • Experience of working as part of a team to achieve goals. 

  • Attention to detail.  

  • Ability to take initiative. 

  • A strong commitment to Equality, Diversity and Inclusion. 

Located in the vibrant, coastal city of Brighton, 50 minutes by train from London,  
the University of Brighton International College (UBIC) is a friendly, supportive college environment, operating across two sites, in partnership with the University of Brighton. UBIC’s team of teachers and College Services staff collaborate closely and work hard to ensure students transition both personally and academically to life in the UK. Our students come from a wide range of backgrounds, from over 50 different nationalities. Our key aim is to integrate students into the University community from day one, and welcome them to become part of a diverse, friendly community at the college, where they can successfully progress to a wide range of undergraduate and postgraduate degrees at the end of their programme with us. Located in the heart of the Moulsecoomb campus and Dorset Place campus, UBIC work in close partnership with the University of Brighton to ensure the success of our students during their programme at UBIC, as well as on their degree course and into their professional careers beyond study. 

About Kaplan International Pathways 

Kaplan International Pathways, a division of Kaplan Inc., offers international students a wide range of flexible study options - from University preparation programmes in the UK, Australia, USA and Japan through to full degree programmes in Singapore, Hong Kong and Australia. Through our academic partnerships with leading universities, our expertise in student recruitment, our exceptional teaching and a real focus on customer service and pastoral care, each year we are proud to welcome thousands of students from more than 100 countries through the doors of our colleges. 

In the UK, we operate 9 campus-based colleges in partnership with Bournemouth University, University of Glasgow, University of Liverpool, Nottingham Trent University, University of Nottingham, University of Brighton, University of Essex, University of York and University of West of England, Bristol and an off-campus college in London offering pathways to 7 leading well-ranked UK universities. 

Benefits

  • 28 days annual leave*

  • Big discounts on Kaplan courses for you and your family

  • 24/7 confidential helpline providing counselling and other support services

  • Company pension contributions

  • Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels

  • Medicash Health Cash Plan

Please note, the vacancy will be closed when we have received a suitable volume of applications. We would encourage you to apply at the earliest opportunity. 

At Kaplan International, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership. If as a disabled applicant (as defined under the Equality Act 2010) you would like to request that your application is considered our Guaranteed Interview Scheme (GIS) please let us know using this form

As part of our commitment to safeguarding, successful candidates will be subject to an enhanced Disclosure and Barring Service check. 

Applicants must be able to provide proof of eligibility to work in the UK. 

For international students who have the rights to stay in the UK following graduation, we welcome application under the Graduate Route visa. 

To apply, please click on the ‘Apply’ button above

Location: Brighton
Salary: £22,000 Per annum + Benefits
Hours: Full Time
Contract Type: Permanent
Placed On: 5th June 2023
Expires: 4th August 2023
Job Ref: 121459
 
   
We value your feedback on the quality of our adverts. If you have a comment to make about the overall quality of this advert, or its categorisation then please send us your feedback
Show all jobs for Kaplan International Pathways …
Advert information

Type / Role:

Subject Area(s):

Location(s):

Job tools
 

PhD Alert Created

Job Alert Created

Your PhD alert has been successfully created for this search.

Your job alert has been successfully created for this search.

Ok Ok

PhD Alert Created

Job Alert Created

Your PhD alert has been successfully created for this search.

Your job alert has been successfully created for this search.

Manage your job alerts Manage your job alerts

Account Verification Missing

In order to create multiple job alerts, you must first verify your email address to complete your account creation

Request verification email Request verification email

jobs.ac.uk Account Required

In order to create multiple alerts, you must create a jobs.ac.uk jobseeker account

Create Account Create Account

Alert Creation Failed

Unfortunately, your account is currently blocked. Please login to unblock your account.

Email Address Blocked

We received a delivery failure message when attempting to send you an email and therefore your email address has been blocked. You will not receive job alerts until your email address is unblocked. To do so, please choose from one of the two options below.

Max Alerts Reached

A maximum of 5 Job Alerts can be created against your account. Please remove an existing alert in order to create this new Job Alert

Manage your job alerts Manage your job alerts

Creation Failed

Unfortunately, your alert was not created at this time. Please try again.

Ok Ok

Create PhD Alert

Create Job Alert

When you create this PhD alert we will email you a selection of PhDs matching your criteria.When you create this job alert we will email you a selection of jobs matching your criteria. Our Terms and Conditions and Privacy Policy apply to this service. Any personal data you provide in setting up this alert is processed in accordance with our Privacy Notice

Create PhD Alert

Create Job Alert

When you create this PhD alert we will email you a selection of PhDs matching your criteria.When you create this job alert we will email you a selection of jobs matching your criteria. Our Terms and Conditions and Privacy Policy apply to this service. Any personal data you provide in setting up this alert is processed in accordance with our Privacy Notice

 
 

Browser Upgrade Recommended

jobs.ac.uk has been optimised for the latest browsers.

For the best user experience, we recommend viewing jobs.ac.uk on one of the following:

Google Chrome Firefox Microsoft Edge