Student Administration Officer (Student Records)

Would you like to work in a modern Higher Education institution where student experience, customer service, academic quality, value for money and continuous improvement are at the forefront of how we make our decisions? Are you ready to place the student at the heart of all that you do? If your answer is ‘yes’, we have a great opportunity for you to experience it all for yourself as a Student Administration Officer (Student Records).

You will be part of the Student Records side of the Student Administration Team. You will collaborate with academic and professional staff to deliver an efficient and professional service within the Student Administration function. You will coordinate robust administrative processes and systems to ensure effective maintenance of student records across the student population and the student lifecycle, including all processes related to enrolment, module selection, progression, assessment records and award processes.

To be successful in this role, you will have experience within a similar role in higher education or other relevant role in records management. You will have experience using databases, strong MS Excel skills and the ability to manage multiple priorities and handle confidential and sensitive information. Strong teamwork, communication and collaboration skills are also a must.

With our community of staff and students growing steadily, this is an interesting and rewarding role which offers the chance to positively impact the experience and outcomes of our students.

In return, we offer you:

• Generous 31 days of annual leave on top of Bank Holidays
• 5 closure days over Christmas period
• Season Ticket Loan
• Access to MyLifestyle benefit platform with plentiful of discounts and offers
• Access to discounts via Totum Card
• Free eye test
• Cycle to Work and Electric Car Salary Sacrifice schemes
• Enhanced family friendly policies
• Our commitment to training and development
• Our location in Canary Wharf with many transport links for easy access

Please click 'apply', you will need to register on our e-recruitment platform and complete an application form.

If you would like to have an informal discussion about the role, please contact Blessing Banjoko Student Administration Team Manager (Records) via email at blessing.banjoko@sunderland.ac.uk.

Closing Date: Midnight, 22 October 2023.

Interview Date: TBC

In order to provide quality support to our students at all times, our professional staff work fully from the office.

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