Student Administration Officer (Programme Support)

Location: Canary Wharf, London

Would you like to work in a modern higher education institution where student experience, customer service, academic quality, value for money and continuous improvement are at the forefront of how we make our decisions? If your answer is ‘yes’, we have exciting opportunities for you to join us and experience it all for yourself by joining us as a Student Administration Officer.

We are looking for three Student Administration Officers based in our Programme Support team.

The Student Administration team at the University of Sunderland in London support students and staff by delivering a wide-ranging customer-focused services across the entire student journey from enrolment to graduation. Working as a Student Administration Officer in Programme Support, you will coordinate administrative processes and systems to ensure effective delivery of the Student Administration function to the academic teams and students around marking, supervision, feedback, and assessments.

To be successful in the role, you will need to have previous experience in administrative support in higher education or similar setting. You will be an excellent communicator with solid team working skills who can manage multiple priorities in a fast-paced environment. A can-do attitude is a must, and your customer service skills will be second to none. It is also important that you are competent in a variety of Microsoft packages, especially in Excel.

With our community of staff and students growing steadily, this is an interesting and rewarding role which offers the chance to positively impact the experience and outcomes of our students.

In return, we offer you:

• Generous 31 days of annual leave on top of Bank Holidays
• 5 closure days over Christmas period
• Season Ticket Loan
• Access to MyLifestyle benefit platform with plentiful of discounts and offers
• Access to discounts via Totum Card
• Free eye test
• Cycle to Work and Electric Car Salary Sacrifice schemes
• Enhanced maternity and paternity policies
• Our commitment to training and development
• Our location in Canary Wharf with many transport links for easy access

To meet the requirements of this role, we anticipate the successful candidates will be based full-time at our campus in Canary Wharf in London.

For more details, to view the job description and person specification, and to apply, you will need to register on our e-recruitment platform and complete an application form.

For an informal conversation about the role, please contact Keith Dickinson, Student Administration Manager at keith.dickinson@sunderland.ac.uk

Closing Date: Sunday 22 October 2023 (midnight)

Interviews: TBC

This is a repeat of vacancy previous applicants of USL601 need not apply.

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