Medical / Clinical Secretary

Full Time Permanent

Closing Date: Tuesday 24 October 2023

Interview Date: To be confirmed

Auditory Implant Service

You will join our office-based administrative team supporting the Auditory Implant Service at the University of Southampton. The centre offers a regional service for deaf children and adults who attend for assessment and lifelong follow-up after receiving an auditory implant. 

For more information about the service visit http://ais.southampton.ac.uk/

This role is one of 4 medical secretaries supporting a multi-disciplinary team including a visiting Ears, Nose and Throat (ENT) consultant. You will be an adaptable multi-tasker and provide proactive and patient focused administration and support to colleagues across the wider team as the need arises. You will demonstrate excellent administration skills and proficiency in Microsoft Office. You will have experience of making appointments using a client administration system, audio-typing and ideally experience as a medical secretary/administrator within a health care setting with specialist training in the field.   

You must have excellent communication skills in written and spoken English and be confident interacting with a wide variety of people via email and on the telephone. You must be able to communicate with people who may have difficulty with understanding and be aware of their needs. You will have a keen eye for detail and appreciate the need for accuracy and adherence to data protection and information governance policies and procedures. 

A standard DBS check will be required for this role.

An online competency test will be arranged prior to formal face-to-face interviews which are expected to take place on Wednesday, 8th November 2023

Informal enquiries to Melanie Alarcon (m.j.alarcon@soton.ac.uk) -
Administrative Team Manager at the Auditory Implant Service (USAIS)

There are a great range of benefits that includes a contributory pension scheme; holiday entitlement of 20 days rising to 24 after 4 years plus 8 bank holidays and 6 additional holidays (closure days); subsidised health and fitness facilities on-site; cycle to work scheme; a range of discounts which include restaurants, retail outlets and entertainment.  We believe equality and diversity are fundamental to making the University of Southampton a vibrant, proud and successful organisation. A diverse workforce, with people from different racial, educational and social backgrounds and a range of ages, opens up a wealth of possibilities for Southampton.

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