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Digital Systems Officer

Imperial College London

Location: London
Salary: £43,309 to £52,318 per annum
Hours: Full Time
Contract Type: Permanent
Placed On: 14th February 2024
Closes: 4th March 2024
Job Ref: NAT01652
 

Location: South Kensington Campus

Job Summary

This is an excellent opportunity for a talented individual with a strong technical background to develop and manage digital systems that support our thriving and innovative community of academics, students and professional staff in the Faculty of Natural Sciences at Imperial College London.

Working in the Faculty’s Digital Services Team, the Digital Systems Officer fulfils a crucial support function for staff and students, developing cloud-based technological solutions that support effective internal collaboration and improve life at Imperial.

Duties and responsibilities

Based in the Faculty of Natural Sciences, you will perform an essential role within the Digital Services Team, managing the digital platforms and data that support effective internal collaboration.

In this important role you will work to create and maintain cloud-based digital content, applications, and data connections for Faculty use. This service will improve the ways in which we collect, process and report on information, and will facilitate innovative collaborative working, process automation, and efficient information sharing and engagement across the Faculty.

You will be responsible for managing and supporting the use of SharePoint Online and Office 365 applications; seeking opportunities to improve processes and working methods, gathering requirements, building intranet content, building data flows and models, providing training to users and representing the needs and requirements of the Faculty in College digital collaboration projects. You will also be expected to monitor and report on the use of digital services and information infrastructure across the Faculty to inform decisions about ongoing use.

You will be passionate about delivering a strong customer-focused service and relish the opportunity to create robust and effective digital systems that drive improvements to life at a global top ten university.

Essential requirements 

  • A degree or equivalent qualification
  • Experience of managing the development of SharePoint Online sites
  • Strong technical background, particularly with Microsoft Office 365
  • Experience of using the Microsoft Power Platform, particularly development of Power Apps and Power Automate
  • Experience of providing training and support to a diverse customer base
  • Understanding of Microsoft products and cloud computing services
  • Strong analytical and problem-solving skills
  • Ability to understand and apply new concepts swiftly
  • Ability to apply knowledge creatively in new contexts, and to think beyond traditional solutions
  • Excellent interpersonal skills, including the ability to communicate confidently and effectively with a broad range of people, including senior management
  • Strong written communication skills, with the ability to produce clear and concise written material
  • Ability to work effectively under pressure and to respond to frequently changing priorities
  • Ability to work independently to manage and prioritise a diverse workload
  • Ability to work well as a member of a team, or on own initiative

Further Information

This is a full time, open-ended position based at South Kensington Campus.

If you wish to discuss the role before making an application, please get in touch with Sean Conner, Head of Digital Services – s.conner@imperial.ac.uk.

Hybrid working may be considered for this role. Staff working in roles that are suitable for hybrid working will normally be expected to work 60% of their time onsite. The opportunity for hybrid working will be discussed at interview.

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