Head of Academic Centre Administration

The Institute of Continuing Education

ICE's mission is to enable learning throughout life and to widen access to higher education. We design deliver and curate a portfolio of world leading short courses and award bearing qualifications in a broad range of disciplines.

Continuing education is currently one of the most exciting, prominent, and fastest changing fields in global higher education, ICE is an established leader in the field, tracing its roots back to 1873.  ICE is based at the historic Madingley Hall campus, four miles west of Cambridge.

ICE currently enrols around 5000 students each year on short courses and under and  postgraduate award-bearing courses. We have ambitious plans to increase student enrolments over the next strategic period.

The Role

We wish to appoint a fixed term, maternity cover for the Head of Academic Centre Administration, working collaboratively with academics and administrators from across ICE and the Collegiate University, to create and maintain a portfolio of student-centred award-bearing courses. This role is a secondment opportunity for internal university candidates as well as the wider public.

On a day to day, you will be leading the Undergraduate award bearing courses' team through the cyclical students' activities, start of term induction, online termly teaching, submission and marking of assignments, examiners meetings. You will be the main port of call for resolving escalated issues providing clear guidance on regulations, processes and procedures. You will be working closely with Academic Directors and teaching staff to monitor progress on courses, quality check courses documentation, support the development of new courses, including academic quality, budget setting and monitoring and providing expert advice on university regulations and compliance matters.

You will be working collaboratively with internal and external stakeholders, including university faculties and departments and central support teams.

We are looking for the following qualities in the successful candidate:

• Highly motivated and organised  
• Good communication skills 
• Problem solver and showing initiative  
• Able to negotiate with a variety of stakeholders
• Attention to detail, knowledge/experience of working with regulations, compliance  and quality control

ICE is supportive of hybrid working, the current arrangements have staff working 2 days on site in Maddingly Hall and 3 days worked remotely, for those working Monday to Friday and where the role allows. These arrangements are subject to change and will not form part of the terms and conditions of employment.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society. The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

We welcome applications from individuals who wish to be considered for flexible working arrangements. 

The University offers an excellent benefit package including:

• 41 days annual leave, inclusive of Bank Holidays  
• Defined benefits pension schemes    
• Flexible working options  
• Family-friendly initiatives  
• Career and Professional development opportunities  
• Support for health & mental wellbeing 
• Discounts on shopping  
• Rental deposit scheme  
• Public transport season ticket loans

Further information is available at the link below. Informal enquiries are encouraged and can be made to Monica Kelly: Monica.Kelly@ice.cam.ac.uk.

To apply online and to view further information about the role, please click 'Apply' above.

Please ensure that you upload your Curriculum Vitae (CV) and a covering letter (the length of which must not exceed two A4 sides) with the details of two referees in the Upload section of the online application.

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