Location: | Salford |
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Salary: | £24,248 to £26,445 |
Hours: | Full Time |
Contract Type: | Permanent |
Placed On: | 13th March 2024 |
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Closes: | 1st April 2024 |
Job Ref: | 2341 |
We are seeking to recruit one Information Support Assistant for our Library Services Team, working 36.25 hours per week, between the hours of 09:00 and 17:00 Monday – Friday. Although these are the set shift times, flexibility will be required to work other shift patterns which can include 13:00 - 21:00 Monday - Friday or over weekends where necessary.
A bit about the Library Services Team…
The Library Services team provides high-quality learning spaces and excellent frontline support to students, aiming to create a sense of belonging at the University.
We make every contact count: finding the right answers, connecting students to different services, and looking for the best solutions to problems. Our team builds rapport with service users, cultivating an inclusive Library community where students can be themselves and feel supported. The Library is a central resource on campus and we aim to ensure that all students have a positive, vibrant, and engaging experience whenever they use our services.
So, what will the role involve?
The University of Salford is seeking an exceptional candidate with the skills and personal attributes to deliver excellent customer services as part of the Library Services Team within the Library. As an Information Support Assistant, your responsibilities will include:
You will be expected to:
There is more information about the duties and responsibilities of this role in the person specification linked below.
If you are passionate about providing exceptional customer service and have experience of working in a customer service environment, we encourage you to apply for this role.
Applicants should be aware that although the role will be assigned to a specific department / school within DSAS in the first instance, we reserve the right to reassign the post to meet the future needs of the University.
If you’ve got further questions, please contact the hiring managers, Ben Holmes B.Holmes5@salford.ac.uk and Thomas Edwards t.edwards4@salford.ac.uk , for an informal chat.
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