HDA Programme Administration Coordinator

Do you have experience working in a busy customer facing environment? Are you highly organised with the ability to prioritise? If so, this role could be perfect for you.

The HDA Programme Administration Coordinator provides support in the areas of student programme administration to all higher degree apprenticeship (HDA) programmes within the Division. Working closely with the HDA Programme Officer, colleagues in Global & Lifelong Learning (GLL), and other divisional and central services colleagues, the role holder ensures the smooth running of all HDA programme procedures across the Division to support an excellent student experience and help the Division deliver its strategies. 

 As a HDA Programme Coordinator you will:

• Ensure apprentice records, programmes databases and student data systems, are accurate and up to date in line with University policy and GDPR requirements
• Operationalise the annual timetable process for academic staff and apprentices, in order to facilitate the smooth running of the Division’s HDA programmes and modules
• Manage the assessment and examination processes of the Division’s HDA programmes, ensuring that all university and divisional policies are applied consistently
• Take a proactive role in developing and enhancing the administrative processes within the Division in line with changes to systems, ways of working and codes of practices, to ensure that the Division’s HDA programmes run smoothly

To be successful in this role you will have/be:

• Educated to GCSE in English & Maths (Grade C/4 or above) or equivalent
• Experience of using spreadsheets and databases on a regular basis
• Experience of using and managing data in line with GDPR and handling sensitive matters with discretion
• Excellent oral and written communication skills including the ability to communicate clearly and accurately with a wide range of people (internal and external)

What we can offer in return:

The University of Kent is a distinctive and attractive place to work. As a member of our team, you can expect a friendly, open and collaborative working environment and support in your development and wellbeing throughout your time with us. You'll enjoy a range of great staff benefits including:

• hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs)
• 43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part-time staff)
• excellent pension scheme with generous employer contributions
• study while you work discounts, cycle to work scheme, local business discounts
• on site parking

If this sounds like the right fit for you, we would welcome your application. Please see the links below to view the job description and to apply for this post. For questions about the application process, please contact the People Services Team on peopleserviceshr@kent.ac.uk quoting ref number: CSF-871-24

Further details:   

Please note that we prioritise applications from current University of Kent redeployees. We will let you know if this post is to be filled by a redeployee as, in this instance, your application will unfortunately not be taken forward.

Applications must be made via the University’s online application system; CVs or details sent directly to the department or via email cannot be considered.

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