Resiliency Engineer

Job reference: PSX-025207
Salary: Grade 6 £36,024 to £44,263 per annum, depending on relevant experience
Faculty/Organisational Unit: Professional Services
Location: Oxford Road
Employment type: Permanent
Division/Team: Engineering
Hours Per Week: 1 FTE~
Closing date: 08/04/2024

The Team

The IT Operations Centre, (ITOC), is an evolving team within IT Services and are responsible for the monitoring of system health, the availability and capacity of live services, and are accountable for the execution of disaster recovery and continuity of critical services. The ITOC also provides monitoring, escalation, intervention, operational maintenance and support, dashboards and reporting functions for all University services and infrastructure.

The Role

The ITOC Resiliency Engineer is a key role with IT Services new IT Operations Centre (ITOC) and is responsible for ensuring that services implemented within the Technology division and wider IT Services areas are resilient and automated where applicable. The role will need to work closely with colleagues across IT Services to ensure that disaster recovery testing is undertaken for on-prem and cloud hosted services, and that services are provisioned with resilience in mind. The role is based within ITOC and will work closely with our Platform Engineering Team (Cloud), Infrastructure Services (Virtualisation and Network) and Business Continuity and Disaster Recovery Manager.  

The Person

The successful candidate should be able to demonstrate:

• Understanding of operational risk analysis methods, tools, and techniques as appropriate to identify potential exposures to infrastructure systems and networks critical to the continuity of the University's business e.g. single points of failure, lack of effective countermeasures or lack of tested, up-to-date recovery plans.
• Experience of defining the requirements for the creation, testing and maintenance of an information systems disaster recovery plan, to agreed standards, which will maintain the continuity of network, infrastructure and application systems critical to organisational existence to a level agreed by the University. 
• Technical expertise to implement automation for services, such as backup testing or failover.
• Experience of applying multiple technical solutions or alternatives and estimating their financial impacts to enable future-state business capabilities that drive targeted business outcomes.
• Broad technical knowledge across a range of technologies including networks, infrastructure, and applications.

Find out more about our organisation and values:

• IT Services: About us and ITS Practice Charter

When completing the additional information section of your application, please ensure you make reference to the job description and person specification above, as this will form an integral part of the shortlisting process.

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Any recruitment enquiries from recruitment agencies should be directed to People.Recruitment@manchester.ac.uk.

Any CV’s submitted by a recruitment agency will be considered a gift.

Enquiries about the vacancy, shortlisting and interviews:

Please contact our IT Resource Management Team

Email: it.resource@manchester.ac.uk

General enquiries:

Email: People.recruitment@manchester.ac.uk

Technical support:

https://jobseekersupport.jobtrain.co.uk/support/home

This vacancy will close for applications at midnight on the closing date.

Further particulars including job description and person specification are available on the University of Manchester website - click on the 'Apply' button above to find out more

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