IT Developer SaaS

BENEFITS: 

Up to 21% pension + 31 days holiday + bank holidays + up to £10'000 relocation package + flexible & hybrid working

THE ROLE: 

IT Developer - SaaS, Software as a Service, ServiceNow, SN, Service Now

IT SERVICES:

The primary focus of ITS is to support, improve and transform the way IT is utilised across the University of Hull.   The service sits within the wider Infrastructure Services and is intended to ensure that digital technologies and digitalisation become ubiquitous across the institution; part of the same fabric and environment providing a seamless digital experience across our whole estate. 

Technology Services, where this role will sit, is a new department within IT and is accountable for the ownership of the strategic platforms within the university.  This new way of working for the university aims to drive consistency and governance around the continued iteration and development of technologies which span the entirety of the university.  Examples include: the University’s Data Exchange (UDX); Student Information Systems, ServiceNow, Salesforce and a new ERP. 

The new role of SaaS IT Developer will be essential to onboarding this critical platform into the university.  Currently in project mode, the role will initially work closely alongside our implementation partner to ensure that there is a core system knowledge, before ultimately supporting the service after go-live.   

The role will be responsible for designing, developing and configuring solutions within the platform as part of a Product Team.   

DUTIES AND RESPONSIBILITIES:

The role would suit a highly skilled IT Developer specialising in the design, configuration, and customisation of solutions within SaaS / Software as a Service platforms.  With a deep understanding of IT service management processes, agile methodologies and extensive expertise in SaaS scripting languages, it plays a crucial role in transforming business requirements into efficient and user-friendly outputs.   

The role will create innovative solutions, configure workflows and applications, and integrate various modules to streamline processes and enhance productivity through automation.  The role must possess strong analytical and problem-solving skills, ensuring that our intended ServiceNow implementations align perfectly with organisational needs.  With a focus on continuous improvement, the post holder must stay abreast of emerging technologies and industry best practices, contributing to the optimisation of IT services and overall business operations.

FOR MORE INFO: 

Please see the attached IT Developer SaaS, job description for a full competency criteria.

For an informal discussion the IT Developer role, please contact Edward Stabler, Talent Acquisition, at e.stabler@hull.ac.uk

Further details:   

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At Hull we are committed to equality of opportunity, diversity and inclusion at every level, because we believe a diverse workforce brings broader expertise, improved innovation and greater success for all. 

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