HR Service Team Adviser

Starting salary from £24,715 per annum, dependent on skills and experience, with an annual increment up to £28,131 per annum

Do you have administrative experience and are you looking for a new challenge or an opportunity to break into HR? If so we want to hear from you!

An exciting role has arisen for a HR Service Team Adviser to join the HR Service Team within the People and Culture Division at an incredibly exciting time.

Working within a busy HR Service Team you will play a key role in providing an efficient, effective and customer focused HR service to staff and managers on all policies and procedures as well as supporting the HR Business Partnering team with routine administration. You will be able to use your judgement and initiative to answer queries and provide solutions, whilst building relationships with staff across the University.

As we look to streamline and automate processes, you will have the opportunity to feed into process improvements and help create a service of excellence, providing a proactive and timely response.    

You will have a good standard of secondary education or equivalent experience working in an administrative role. Strong organisational skills with the ability to plan and prioritise workload to meet deadlines in a fast-paced environment is essential as is a willingness to change and develop work practices.

You will have a proactive and solution focused approach, acting with diplomacy and empathy in sensitive situations and with resilience when required. Previous experience working in an HR environment and/or within Higher Education would be advantageous.

This full-time post is available on an indefinite basis. 

UEA offers a variety of flexible working options and although this role is advertised on a full-time basis, we encourage applications from individuals who would prefer a flexible working pattern including annualised hours, compressed working hours, part time, job share, term-time only and/or hybrid working. Details of preferred hours should be stated in the personal statement and will be discussed further at interview.

Further information on our great benefits package, including 34 days annual leave inclusive of Bank Holidays and additional University Customary days can be found on our benefits page.

Closing date: 30 April 2024

The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.

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