Administrator

The Role and the Department

Disability Support is the central specialist service dedicated to providing academic related support, advice and guidance for disabled students. The service also provides advice and guidance to staff to support them in meeting the University’s duty to disabled students within the context of equality legislation and inclusive education.

The service incorporates Durham University Assessment Centre (DUAC) and Durham University Specialist Study Support Service (DUSSSS).

A busy team of Disability Practitioners offer student consultation appointments on both a bookable and drop-in basis. This gives students the opportunity to confidentially ask about disability disclosure and support; to ask about the impact of their disability on study and to explore academic reasonable adjustments.

Your role will be to provide administrative support to the Head of Department and the team of Disability Support staff. The main aspect of the role is to provide and oversee a professional and effective front of house service. This needs to positively reflect the work of the service and make access inclusive for all. Equally, you will be required to contribute to all administrative functions across a complex, busy and multi-faceted student support service. You will also process financial information on behalf of the Head of Department and service staff as well as contribute to the development of systems and processes to deliver service developments.

The service is currently transitioning to a new student CRM system.

What you are required to submit:

• A CV
• A covering letter which details your experience, strengths and potential in the requirements set out in the essential and desirable criteria.
• A Word document, with examples of how you satisfy the person specification. Please ensure you give detailed examples of how you meet these criteria.

Contact details
If you would like to have a chat or ask any questions about the role, Marie Sewell (marie.sewell@durham.ac.uk) would be happy to speak to you.

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