Subject Outreach Officer (Faculty of Arts, Humanities and Business)

Marketing and Communications

The UK Outreach team within the Marketing and Communications Directorate is responsible for the recruitment of undergraduates and postgraduate students and for providing opportunities to underrepresented groups to access higher education. 

With a focus on students interested in Arts, Humanities and Business-related subjects, this exciting role will be responsible for a customer focused, cost effective and efficient outreach service aligned to the Faculty of Arts, Humanities and Business objectives. In addition, you will support operational delivery of the University's strategic Access and Participation Plan. 

The Subject Outreach Officer will lead, develop and maintain a defined area of expertise in Faculty related subject level outreach, Faculty based initiatives, student recruitment events and access to higher education outreach interventions. 

You will oversee the operational delivery of a programme of activities with schools, colleges and other organisations, both on and off campus and virtually to attract UK students to Plymouth. 

You will respond to enquiries assisting potential students and those who influence them in making a well-informed choice of university and programme. You will liaise with colleagues across the faculty and wider University and build relationships with external stakeholders primarily Teachers, Career Advisers, Parents and Supporters. 

You will have the following skills and experience: 

• Working in a customer service environment
• Office administration
• Excellent planning and organisational skills
• Event management experience
• Excellent verbal and written communication skills including presentational skills.
• Placing an emphasis on internal and external customer satisfaction
• Data analysis and reporting
• Previous experience of working in an outreach or an education environment.
• Ability to work effectively as part of a wider team.
• Ability to build good working relationships with a diverse range of internal and external stakeholders.
• Ability to work independently and demonstrate initiative.
• A driving licence or the ability to travel independently. 

For informal discussion please contact Ruth Bennett, Education Liaison and Outreach Manager:  ruth.bennett@plymouth.ac.uk 

Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement. 

There is an essential requirement within this role that you will be required to travel to and work at different University sites and/or other business locations that may not be easily accessible by public transport. Please refer to the job description for further information. 

This role will require an Enhanced Disclosure and Barring Service Check plus a Children’s Barred List and Adults Barred List check. 

Interviews are likely to take place week commencing Monday 13 May 2024 and you will be notified if you have been shortlisted or not. 

This is a part-time position working 29.6 hours per week over 4 days on a fixed-term basis until 31 October 2024 to cover a period of absence. 

We offer a competitive salary package and a generous pension and holiday scheme. We also offer a range of other benefits, including ongoing development opportunities. 

A summary of our comprehensive benefits can be viewed here. 

Closing date: 12 midnight, Thursday 2 May 2024

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