Learning Technologist (Learning Management Systems)

Job summary 

Imperial are offering an exciting opportunity to join a dedicated team of specialists to support the successful selection, implementation and adoption of a next generation Learning Management System (LMS).

As part of the wider project team, you will play a critical role in driving the project forward, engaging with staff within ICT and stakeholders across the College. This will involve a range of activities throughout the lifecycle of the project from developing user requirements to conducting training for users and UAT of the new LMS. This role is crucial for enhancing the learning experience for students, streamlining and standardising processes and supporting our staff in delivering a high-quality educational experience for students, as well as non-degree learners.

What you will be doing

• Contribute to the development of user stories, facilitate the smooth transition from existing systems to the new LMS, including developing new processes and facilitating training.
• Participate as a member of the LMS Project and ICT Digital Education Teams.
• Work across product lines to identify common needs, requirements and ensure consistent solutions, facilitating collaboration between stakeholders who share common objectives.
• Capture, explore and collate system feedback, concerns, errors and development needs.
• Support and participate in all product evaluations, e.g. proof of concept, feature review, user acceptance testing (UAT).
• Develop, document and implement relevant processes to take advantage of a new LMS, applying exceptional attention to detail.
• Participate in briefings, demonstrations, resource creation and workshops for Academic Staff, Teaching Fellows and Professional Services Staff to support the move to a new LMS.

This is an opportunity to help craft the future at Imperial and ensure we are providing a world-class educational experience.

Location

South Kensington, London, with remote working days. On occasion you will attend meetings at other College sites.

Duties and responsibilities

• Provide support and subject matter expertise for the software, platforms and services that underpin teaching and learning.
• Be part of a team working in an agile manner, allowing new digital education technologies to be employed quickly.
• Be responsible for the delivery of training for key centrally supported digital education services.
• Build working customer relationships with respect to digital education activities, contributing to decisions which influence the success of deliverables and team objectives, collaborating regularly with team members, stakeholders and suppliers.
• Contribute to continuous improvement, helping identify and address additional service requirements or shortfalls.
• Bring capabilities that underpin communication, coordination, and collaboration to support teaching and learning.

Essential requirements

• A degree or equivalent experience, preferably in a technology related subject.
• Experience of using digital technology to support education, ideally in a university environment.
• Demonstrable interest and enthusiasm for the use of digital technology in education.
• Experience of teaching/training others in the use of new digital systems and/or software.
• Understanding of project management techniques and methods.
• Excellent interpersonal skills with the ability to communicate complex technical information effectively to a diverse range of stakeholders, including those without a technical background. 

Further information

This role is offered full time and fixed term until July 2026.

Staff working in roles that are suitable for hybrid working will normally be expected to work 60% of their time onsite. The opportunity for hybrid working will be discussed at interview.

If you are thinking about applying for this job and want to discuss it further, please contact

John Ramsay, j.ramsay@imperial.ac.uk

Closes: 14^th May 2024 

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