Programme Officer (Executive Education)

LSE is committed to building a diverse, equitable and truly inclusive university

Salary from £33,558 to £38,541 per annum inclusive with potential to progress to £41,404 per annum inclusive of London allowance.

We have an exciting opportunity for a motivated and enthusiastic Programme Officer to join our team responsible for the development and delivery of Executive Education at LSE. We have ambitious plans to grow, building on LSE’s reputation as a provider of first-class executive programmes, and we are looking for a proactive and organised person to help us achieve our aims.

We are part of the Extended Education division, a highly successful and commercially focused division that delivers LSE’s open enrolment and customised short courses, online courses, and distance learning degree programmes to a range of audiences, spanning from new undergraduates to senior working professionals.

The programmes form an integral part of LSE’s mission, enabling the School to widen its impact by delivering LSE’s world class research and teaching to a diverse audience. They also represent valuable revenue sources for the School, generating critical funds to invest in teaching and research activities.

As part of the Executive Education team, you will work on:

• On campus open enrolment programmes – a growing programme of executive education programmes which attract a global audience of senior leaders from the private and public sectors and achieve excellent recommendation rates from participants.
• Custom programmes – the design and delivery of customised executive education world-wide, allowing global partners to receive an LSE education experience, tailored to their needs.

The Programme Officer plays a key role in the team, responsible for delivering first-class programmes which exceed the expectations of customers, faculty and other stakeholders. The post-holder will combine planning and organisational skills, interpersonal and communication skills and a focus on providing an excellent customer experience from onboarding to the delivery of the programme.

This includes:

• Leading administrative support for the efficient delivery of Executive Education Programmes including course development, delivery, logistics and evaluation.
• Support in the day-to-day delivery of LSE’s Executive Education programmes including programme planning, academic resourcing and monitoring student experience.
• Being a key point of contact within LSE for Executive Education, responding to and managing queries from participants, academics, and other internal and external stakeholders.

The successful candidate will possess:

• Proven accuracy and attention to detail.
• Ability to use initiative to solve problems with flexibility, timeliness and sensitivity.
• Ability to proactively assess, develop and improve existing processes.

We offer an occupational pension scheme, generous annual leave and excellent training and development opportunities.

For further information about the post, please see the how to apply document, job description and the person specification.

If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email Eriko Aparcero (Executive Education Programme Manager), at e.e.aparcero-igarashi@lse.ac.uk

The closing date for receipt of applications is Sunday 19 May 2024 (23.59 UK time). Regrettably, we are unable to accept any late applications.

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