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Student Education Service Officer

University of Leeds - Student Education Service - Programmes and Assessment

Location: Leeds
Salary: £25,742 to £29,605 per annum depending on experience (Grade 5)
Hours: Full Time
Contract Type: Permanent
Placed On: 14th May 2024
Closes: 27th May 2024
Job Ref: SESPA1000

We are a campus based community and regular interaction with campus is an expectation of all roles in line with academic and service needs and the requirements of the role. There is scope for this role to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements. 

Do you want to be part of a professional service, committed to supporting students and colleagues and delivering an exceptional student experience? Are you customer focused and flexible in your approach? Do you enjoy working with a wide range of different people?

The University of Leeds is one of the top 75 universities in the world. We have a truly global community, with more than 39,000 students from 170 different countries and over 9,000 staff of 100 different nationalities. Established in 1904, we have a strong tradition of academic excellence, reflected in first-class student education, along with world-leading research that has a real impact around the globe.

Student Curriculum and Operations is a passionate and ambitious University service that supports over 39,000 students and over 9,000 staff, to deliver an exceptional student experience. Teamwork is key to our success and our teams are committed to supporting every student to make the most of their time at Leeds and go on to succeed in their chosen career. We are currently recruiting several senior administrative roles across our Service including Assessment, Programme Support, Student Support and Postgraduate Researcher Support.

Find out more about how our staff describe our Student Curriculum and Operations culture here. Find out more about the breadth of our Service here.

As Student Education Officer within the Student Records and Reporting Team you will be responsible for co-ordinating the delivery of our registration processes. This includes the review and update of the online system, producing communication materials, training colleagues and during peak times extracting and manipulating data for Senior Managers to enable decision making.

You will be enthusiastic about supporting collaboration within Student Curriculum and Operations and be adaptable and flexible with a high level of attention to detail and accuracy. You will have excellent interpersonal and communication skills, with the ability to appropriately pitch guidance to staff and students. You will have the ability to use software to collect, extract and refine qualitative and quantitative data and provide support and input into a range of technical solutions related to student records and reporting. With a strong customer focus, you will always think about how we can do better and will contribute proactively to improving our Service.

If you are looking for a role that will challenge you and provide opportunities to use and develop your technical skills, we would love to hear from you.

Shortlist deadline by 5th June 2024 and Interviews to be held on 13th June 2024.

To explore the post further or for any queries you may have, please contact:  

Neil Cockshaw, Deputy Student Records and Reporting Manager, Programmes & Assessment
Email: n.cockshaw@leeds.ac.uk

Location: Leeds - Main Campus

Contract type: Ongoing

Interview date: Thursday 13th June 2024

Further details: Candidate Brief

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