IT Officer

About the role
The University of Oxford Gardens & Museums are looking for an enthusiastic and service driven IT Officer to join the Gardens & Museums IT Team. Gardens & Museums IT are a customer orientated IT Team who provide IT services, systems, and solutions across the University’s four Museums, Botanic Garden & Arboretum, and the GLAM Divisional Office.

The IT Officer will aid in the effective and efficient delivery, administration and maintenance of these wide-ranging and varied systems and services and contribute to the continuous improvement activities which run alongside.

As a member of the Gardens & Museums IT Team you will assist in the provision of excellent customer service and IT support across the Gardens & Museums – troubleshooting user problems and where appropriate installing and upgrading IT equipment.

This full time post is fixed term until 30 April 2026 with onsite working requirements.

About You
You will be a customer focussed IT professional, who thrives on providing excellent service and technical solutions to fulfil a variety of requests and maintain an extensive portfolio of IT systems and services. 

What We Offer
As an employer, we genuinely care about our employees’ wellbeing, and this is reflected in the range of benefits that we offer including:

• An excellent contributory pension scheme
• 38 days annual leave
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Discounted bus travel and Season Ticket travel loans

More information is available at https://hr.admin.ox.ac.uk/staff-benefits

Diversity
Our staff and students come from all over the world, and we proudly promote a friendly and inclusive culture. Diversity is positively encouraged, through diverse groups and champions, as well as a number of family-friendly policies, such as the right to apply for flexible working and support for staff returning from periods of extended absence, for example, shared parental leave.

How to apply
You will be required to upload your CV and a supporting statement as part of your online application. Your supporting statement should list each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one. CVs alone will not be considered.

We aim to provide a supportive working environment and are happy to discuss training and professional development opportunities. The Chair of this recruitment panel will be Carl Parker, Head of IT Service Delivery, who can be contacted with enquiries relating to the role (carl.parker@glam.ox.ac.uk). Further information on the Gardens & Museums IT Team can be found on the Gardens & Museums IT website: https://it.museums.ox.ac.uk/.

General queries about the recruitment and application process should be directed to the Recruitment team within our Human Resources department (recruitment@glam.ox.ac.uk).

Only applications received online by 12.00 midday (BST) on Monday 3 June 2024 can be considered. Interviews are expected to take place during the week commencing Monday 10 June 2024.

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