Senior Administrative Officer

Interview Date: To be confirmed

The Administration and Assessment team works proactively alongside the School and functional services (including Student Records, Timetabling, and Exams) to deliver a range of administrative services covering the whole of the student cycle. 

We are seeking a talented and highly professional individual to work with the Team Leader and team members to implement our developing objectives, to lead on administrative and records functions and to work with the SAO Assessment lead to deliver excellent service to students, colleagues and to the School of Health Sciences. 

About Us: 

We are a developing team seeking to improve our processes and deliver high quality services.  Our processes, procedures and working practices are being reviewed and updated to reflect university developments and the increased application of technology and systems. Working with students, staff and external bodies we have an ambition to be high performing for all our stakeholders. 

This post will work closely with the Team Leader to ensure delivery of a high standard of customer service and to support team development and improvement. 

This position will be responsible for the Administration functions and will include student module and course records matters for the pre-registration courses within the School of Health Sciences.  A core responsibility will be the direction, motivation and supervision of team members to deliver their functions accurately and efficiently and in accordance with our operational standards. 

Leading on administration and records requires an ability to work effectively with the SAO leads for Assessment and Placements, to ensure that these functions can operate effectively and meet the demands of our users. 

Who are we looking for?  

We are looking for a skilled and creative administrator who is comfortable working proactively and confidently alongside the Team Leader and School staff. The role will suit a person who can sustain productive team relationships and contribute to a culture of improvement. Key skills you possess will be:  

• Excellent communication and interpersonal skills, being able to work collaboratively with a range of internal stakeholders. 
• Strong team skills including the ability to guide and nurture team members to achieve their operational and individual goals, as well as the goals of the wider team. 
• Experience of good customer service delivery. 
• Proven ability in initiating/supporting business improvement and change. 
• Good writing, analytical and critical appraisal skills and be able to understand and interpret University regulations and processes. 
• Ability to work proactively, using own initiative to investigate and resolve issues either independently or with the team. 
• Proven ability to support and train staff in a range of functions.  

For a discussion about the post please contact:

Keith Davison, Team Leader (k.davison@soton.ac.uk) 

Why join us? 

We offer a comprehensive benefits package, encompassing generous annual leave, family-friendly policies, a robust pension plan, and more- the full details can be found here! 

A hybrid working pattern combining working from home and days based at our Highfield campus as required. We strive for cohesive and collaborative teams, so it is our current expectation that staff spend normally around 40% of time in the office. 

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