Helpdesk & Administration Co-Ordinator

At BU our vision is to create a stimulating, challenging and rewarding University experience, through sharing a unique fusion of education, research and professional practice and inspiring our students and staff to enrich the world. Our highly skilled and creative workforce is comprised of individuals drawn from a broad cross section of the globe, and who reflect a variety of backgrounds, talents, perspectives and experiences to build our global learning community.

This role provides an exciting opportunity to join the Estates department at Bournemouth University. We are highly motivated professionals responsible for the maintenance and service of the university whilst managing the development of our academic buildings in line with the BU2025 vision.

Reporting to the Estates Property and Operations Manager you will provide a helpdesk service to staff requiring the services of the facilities team along with fulfilling the room booking requirements of both staff & students. In addition to this you will directly support the Facilities Management team and their visiting contractors.

You will have a broad range of helpdesk and administration skills and have previous experience gained in a fast paced and vibrant office environment. You should be used to working within a small team where you will be able to prioritise and share the varied and busy workload. The ability to react to and manage a range of challenges is essential for this role along with excellent IT and communication skills.

For an informal discussion, please contact Jo Pitcher, Operations Manager on 0770 2821086 or jpitcher@bournemouth.ac.uk quoting ES176 in the subject line.

A detailed job description and person specifications are available from our website together with an online application form. Alternatively, please telephone 01202 961130 (24-hour answerphone) quoting the appropriate reference.

BU values and is committed to an inclusive working environment. We seek a diverse community through attracting, developing and retaining staff from different backgrounds to contribute to inspirational learning, advancing knowledge and enriching society. To support and enable our staff to achieve a balance between work and their personal lives, we will also consider proposals for job share arrangements.

Closing date: (midnight) 13 June 2024

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