Training Manager (Registry)

Job summary

Do you want a new challenge and to influence change? This is an exciting time to join us, at Imperial within the Student Administration team in Registry.

We are working with our Information and Communication Technologies (ICT) specialists on a ground-breaking Student Lifecycle roadmap to support our student community.

Working alongside Registry managers you’ll use your expertise and drive to support the training and development needs of colleagues.

Duties and responsibilities

You will lead and deliver face to face and hybrid training that support the student administration systems and student lifecycle. Gathering feedback from customers to drive transformational change. You will be responsible for creating and designing accurate training materials in a variety of formats that meet the diverse needs of the University community.

Using appropriate software, you will write timely and accurate web content to improve the engagement process. Staff supervision, allocating and prioritising their work and monitoring individual progress and performance, to contribute to the achievement of University objectives.

Essential requirements

• Experience of creating and presenting training courses
• Experience of writing training materials
• Excellent customer service and interpersonal skills, with ability to liaise and build relationships with colleagues at all levels of the institution.
• Ability to communicate sophisticated information clearly and concisely to a range of staff.

Further information

This is a full time, opened ended role.

We are an equal opportunity employer and welcome applications from all backgrounds and disabilities. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the interview process and to perform crucial job functions, as well as other support including staff networks. With generous annual leave and as a family friendly employer with Employee Perks and access to gym, childcare facilities and much more! 

Candidates are required to complete an online application. CVs without a supporting statement will not be considered.

If you are interested and require any further details on the role please contact: Jen Skinner, Head of Student Systems (j.skinner@imperial.ac.uk).

Candidates will be expected to work from our South Kensington Campus a minimum of two days a week. 

Hybrid working may be considered for this role. Staff working in roles that are suitable for hybrid working will normally be expected to work 60% of their time onsite. The opportunity for hybrid working will be discussed at interview.

Closes: 20^th June 2024

Apply online via the above ‘Apply’ button.

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