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Management Support Assistant

University of Leeds - School of Music

Location: Leeds
Salary: £23,700 to £25,138 p.a.
Hours: Full Time
Contract Type: Permanent
Placed On: 5th June 2024
Closes: 26th June 2024
Job Ref: AHCMU1037

Do you have excellent communication and interpersonal skills? Do you have previous experience in a customer-oriented role and an interest in working with a wide range of people? Are you a well organised and adaptable individual with a commitment to providing an excellent student and staff experience? 

The University of Leeds is one of the top 75 universities in the world.  We have a truly global community, with more than 39,000 students from 170 different countries and over 9,000 staff of 100 different nationalities.   Established in 1904, we have a strong tradition of academic excellence, reflected in first-class student education, along with world-leading research that has a real impact around the globe.

As Management Support Officer, you will work on the front-desk of the School of Music to provide a first point of contact for students, staff and visitors. You will be an active member of the Management, Administration and Support Service team (MASS), supporting administrative operations of the School in areas such as Finance, HR and Estates, amongst others. You will maintain up-to-date information on the School of Music building, School staff and essential contacts in University support services in order to support School staff, guests and external partners. 

With a professional, customer-oriented approach and a can-do attitude, you should be able to communicate effectively with a wide range of people. Excellent IT skills, with the ability to use the Microsoft Office suite (Word, Outlook, Excel) and experience using information management systems also essential to the role. You will also possess the willingness to undertake further training and development as necessary.

Flexible hours of working (evenings and weekends) may be required on occasion to facilitate the School’s programme of events, for which time in lieu will be given. 

What we offer in return

  • 26 days holiday plus approx.16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s 42 days a year!
  • Generous pension scheme options plus life assurance
  • Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
  • Personal Development: Access to courses run by our Organisational Development & Professional Learning team.
  • Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more!  

To explore the post further or for any queries you may have, please contact: 

 Mr John Kennedy, School Manager, School of Music

Email: j.p.kennedy@leeds.ac.uk 

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