Programme Administrator

An excellent opportunity has arisen for a service and solution-focused Programme Administrator within the Collaborative and Online Partnerships team in Academic Services.

It is an exciting opportunity for someone who thrives in an environment and is eager to make a significant impact. This role will require confidence in communication with external stakeholders and attention to detail to maintain processes and regulations for our domestic and international partners.

This role would be suitable for candidates that have a background in University/Service Sector administration.

The Role:

To undertake administration relating to the student academic experience including induction, enrolment, attendance, assessment, and retention activities.

Provide excellent customer service to students and other internal and external stakeholders.

Ensure academic programmes are administered in line with the Academic Regulations and that all relevant activities are completed in line with university processes and within required deadlines.

You

We are particularly interested in candidates who are excited about contributing to the growth and change happening within the University. To succeed in this role, you should have a "can do" solutions-focused approach with a service mindset. Proficiency in the use of MS Office and excellent communication skills, both verbal and written, are essential for effectively engaging with a range of stakeholders. Flexibility, adaptability, and attention to detail are also vital attributes, as you will be expected to manage conflicting requirements and prioritise your work effectively.

The University

The University is focused on providing a first-rate student experience, at the heart of which is a commitment to high quality, research-informed teaching, with degree programmes that prepare our diverse body of students for a successful graduate career.

At Roehampton, we change lives by helping our students to develop the confidence, knowledge, and adaptability they need for a successful graduate career and fulfilling life. Our students are from all over the world.

You can find out more about our academic course portfolio here: https://www.roehampton.ac.uk/courses/

We are London’s Campus University, based on a beautiful 54-acre parkland campus. This short video will give you a taste of life at our wonderful campus and its excellent facilities.

Collaborative and Online Partnerships

The post holder will join a dedicated centralised team to support the collaborative partners, new and existing, domestic and international. There are currently approximately just under 4000 students locally and internationally on University of Roehampton partnership programmes and this is a growing area.

Professional Services/Support staff up to Grade RU6 have access to the Local Government Pension Scheme. Our full range of benefits are available here.

Further information can be found on the job description. If you would like to apply for this excellent opportunity, please click on ‘apply now’ or visit the working at Roehampton pages of our website and search “Programme Administrator”. If you have any specific questions on the role, please contact Genevieve Cook, Collaborative and Online Partnerships Manager.

The University is committed to promoting diversity and equality of opportunity and aims to create a culture and environment where students and staff are treated fairly. The University is an equal-opportunities and ‘disability confident’ employer.

The closing date for completed applications is: 18 August 2024

It is expected that interviews will be held: 23 August 2024

To enable us to respond to the market, we may interview before the closing date, so please don’t hesitate to get your application completed.

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