Admissions and Student Recruitment Officer (Dubai)

Role Summary

Primarily, to receive and process applications to the University according to agreed policies and procedures and against agreed offer and entrance criteria. The work is essential to the financial well-being of the University and a high degree of accuracy is required. The post holder is required to keep up to date with the systems and processes used in the University’s Admissions Office, both to process applications and those used to interact with outside bodies, and to liaise and work closely with colleagues within academic Schools (e.g. Heads of School and Admissions Tutors), the wider Business Development and Engagement area, the Admissions Office based in the UK and wider Professional Services teams in both Dubai and the UK. The post holder is responsible for dealing with queries from a variety of stakeholders including pre-applicants, applicants, parents, teachers, and agents. The post holder plays a key role in delivering an efficient and effective service throughout the applicant’s journey from pre-applicant to student. 

The post holder will play a key role in the recruitment of students based in the UAE and in supporting the delivery of overall student recruitment targets and the business development strategy. They will be expected to carry out a wide range of activities to support student recruitment and business development, including organising internal and external events, representing the University at recruitment events, and organising incoming visits for applicants, parents, sponsors, agents and businesses. 

The post holder may be required to travel extensively around the UAE, which can include weekends and holidays. The post holder must be able to operate effectively and autonomously under these circumstances. 

This role many be required to manage or mentor the Administrators supporting Admissions and Student Recruitment, and will report into an Operations Manager.

Person Specification

• Understands the importance of equality, diversity and inclusion in the workplace
• Ability to identify and respond to equality and diversity and inclusion issues in line with relevant policies and procedures
• Good level of education, to at least A level or equivalent (or substantial relevant experience) with a minimum of GCSE grade C in Mathematics and English (or equivalent)
• An understanding and prior experience of the admissions, marketing and recruitment processes in the Higher Education sector, including the importance of the role in contributing to the successful recruitment and selection of students 
• Demonstrable evidence of exhibiting the values and behaviours consistent with the University and External Relations frameworks
• Excellent reporting and excel skills 
• Experience of working to demanding deadlines and under pressure
• Ability to identify opportunities to improve processes
• Ability to operate effectively as part of a team
• Ability to operate a variety of different and bespoke computer systems
• Excellent interpersonal skills including politeness, diplomacy, tact and courtesy
• Excellent communication skills
• Ability to manage good working relationships with a wide range of stakeholders
• Attention to detail and accuracy
• Flexibility and adaptability

To download the full job description and details of this position and submit an electronic application online please click on the 'Apply' button above.

Valuing excellence, sustaining investment
We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working.

Closes: 18/09/2024

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