Senior Programme Administrator

• Would you like to join a thriving community of people dedicated to supporting students to flourish and achieve at University?
• This role is an exciting opportunity to be part of an energetic team at the forefront of delivering student focussed and comprehensive administrative support throughout the student lifecycle, from enrolment to results.
• You will provide day to day oversight to a team of Programme Administrators, within a Support Centre, in the provision of a high-quality end-to-end programme administration and teaching and learning support for undergraduate and postgraduate programmes.
• Working with your Programme Manager and Heads of Support Centre, as well as key stakeholders in Schools and central services you will help identify, develop and apply best practice advice and support across the University and to determine consistent and effective ways of working and feedback mechanisms.

The job description of the role describes the range of activities and opportunities for you to be involved in as well as the benefits of our friendly and dynamic working environment at the University.   

You will have:

• excellent organisational skills and a logical and professional disposition;
• experience of using databases to maintain and retrieve data:
• excellent communication skills and a strong focus on attention detail and high quality output;   
• a proactive disposition and the ability to work independently collaborating with a wide range of stakeholders.
• a passion for delivering a first class service;
• the ability to absorb complex processes quickly;
• the ability to demonstrate resilience within a fast moving environment.

To enable the panel to make a decision on your application, please ensure you complete the supporting statement. You should provide relevant examples demonstrating your experience relating to the job description and person specification and give details of why you are interested in this role. 

Any information provided in this application form must be in your own words and not generated using Artificial Intelligence (AI) tools e.g., ChatGPT.

The closing date for applications is 23.59 on 29 September 2024

Interviews will be held: on 8 October 2024

Informal Contact Details :

Contact Name: Suzie Mellor
Contact Job Title: Programme Manager
Contact Email address: s.mellor@reading.ac.uk

Alternative Contact Name: Marguerite Gascoine
Alternative Contact Job Title: Head of Support Centre
Alternative Contact Email address: m.b.gascoine@reading.ac.uk

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-UK candidates who do not already have permission to work in the UK should note that by reference to the applicable SOC code for this role, sponsorship will not be possible under the Skilled Worker Route. There is further information about this on the UK Visas and Immigration Website.

The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and champions LGBT+ equality. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

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