Summer School Programme Assistant

LSE is committed to building a diverse, equitable and truly inclusive university

Salary from £29,935 to £33,104 pa inclusive with potential to progress to £35,441 pa inclusive of London allowance

The mission of LSE is to make a positive difference to the world through bringing research-based knowledge to public problems and educating students with the capacity to lead in solving those problems.

The Extended Education Unit is a highly successful and commercially-focused division that delivers LSE’s open enrolment short courses and distance learning degree programmes to a range of audiences, spanning from new undergraduates to senior working professionals:

• The LSE Summer School enjoys a truly global reputation, as the largest in the world in terms of global intake. The programme typically attracts over 6,500 enrolments from over 100 countries worldwide, across 100 courses run over the course of nine weeks.
• Through LSE-designed University of London Programmes (UoLP), over 10,000 students worldwide currently study with us online or at one of 30 recognised teaching centres.
• Our Executive Education programmes provide an intensive learning experience to senior professionals from around the world, in subjects ranging from leadership, finance and economics to climate change, data science and regulation.
• Online Certificate Courses is an innovative programme targeted at working professionals, delivered in partnership with the education technology company 2U.

The many programmes we offer across this diverse and dynamic portfolio provide a significant revenue source for the school, generating critical funds to invest in LSE’s world-leading teaching and research. We operate in increasingly competitive markets and have ambitious targets for growth.

The Programme Assistant will join a team committed to providing an outstanding level of service and front-line support to our students, from enquiry stage right through to attendance on campus and certification.

We are seeking applications from candidates who are committed to providing  first class customer experience. They will have previous experience of working in an administrative role, with the ability to communicate clearly and effectively with a wide range of people and be able to work as part of a team. To be successful in this role, candidates must be able to work under pressure whilst maintaining a high standard of customer service and accuracy within their work.

We offer an occupational pension scheme, generous annual leave and excellent training and development opportunities.

For further information about the post, please see the how to apply document, job description and the person specification.

If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email Ella Ray e.ray@lse.ac.uk or Simon Vollar s.vollar@lse.ac.uk.

The closing date for receipt of applications is 4^th October 2024 (23.59 UK time). Regrettably, we are unable to accept any late applications.

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