Senior Technology Enhanced Learning Officer

About us

Welcome to King's Business School, where our vision aligns with King's College London's ambitious goal of changing the world for the better.

Join us in our mission to shape the future of education and empower students globally through innovative learning experiences.

About the role

As a Senior Technology Enhanced Learning (TEL) Officer within King’s Business School (KBS) at King’s College London, you will be a vital member of the Digital Education team, responsible for driving the adoption, implementation, and evaluation of learning technologies. You will play a pivotal role in supporting and advancing the School’s Education strategy, ensuring alignment with King's Vision 2029.  

In this role, you will collaborate with the King's Centre for Technology Enhanced Learning (CTEL) and work closely with both academic and professional services staff to identify opportunities for enhancing teaching, learning, and assessment through digital tools.

Your responsibilities include developing support resources for platforms such as Moodle, Turnitin, Kaltura, and Microsoft Office tools, providing training and support, and promoting e-learning innovations to improve the student and staff experience. Based at Bush House on the King’s Strand Campus, the role involves working in a hybrid model, with up to 60% remote working.

You will ensure high-quality service delivery, oversee strategic TEL projects, and foster a culture of continuous improvement to deliver a world-class, student-centred experience.  

This is a full-time post (35 Hours per week), and you will be offered an indefinite contract.

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Educated to degree level or with equivalent experience in a technology-enhanced learning role.
2. Proven experience in supporting Moodle or similar virtual learning environments, including troubleshooting and problem-solving.
3. Demonstrated experience in facilitating and delivering training workshops for academic and professional services staff.
4. Excellent time management and organisational skills, with the ability to meet tight deadlines and manage multiple tasks.
5. Experience in supporting a range of educational technologies, such as lecture capture, video recording software, and audience polling tools.
6. Strong communication and presentation skills, with the ability to contribute effectively to meetings, discussions, and collaborative projects.
7. Experience producing self-help user guides and instructional materials for academic and professional staff.
8. Experience developing and supporting online and digital learning content, ensuring alignment with institutional goals.

Desirable criteria

1. Experience working in Higher Education, with an understanding of the unique challenges and opportunities in this environment.
2. Knowledge of equality, diversity, and inclusion (EDI) principles and accessibility standards in digital learning.
3. Working knowledge of video editing software and other media tools used in creating digital learning materials.
4. A good understanding of web technologies such as HTML, CSS, and JavaScript for enhancing digital learning platforms.

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click “Apply”. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further Information

We pride ourselves on being inclusive &  welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff & unions on these and other issues, to continue to support our people and to develop a diverse & inclusive culture at King's.

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