Director of Professional Services

Are you looking for a senior and meaningful role within a highly established and world-changing organisation?

The University of Glasgow has been changing the world for more than 570 years, and today we are delighted to rank in the top 100 universities worldwide in both the Times Higher Education and QS World University Rankings.

An exciting opportunity has arisen for a Director of Professional Services within the College of Social Sciences (CoSS). The Director of Professional Services is a Chief Operating Officer role, responsible for the development and execution of the College’s vision and strategy across the full range of our activities. They have accountability for leading the professional support staff, providing outstanding services in support of our academic business in accordance with the key strategic objectives of the College. Reporting to the Vice Principal/Head of College, they have overall responsibility for the co-ordination of strategic planning, policy development, resource management and infrastructure development.

The Director of Professional Services is a key member of the College leadership team, the College Management Group (CMG), and represents the College on key University committees as well as representing College interests with external agencies. The Director of Professional Services has direct line management responsibility for the professional service functions within the College and, through the Heads of Professional Services, all of the Professional Services staff delivering the full range of services and support for the academic business provided locally in five Schools across the College. You will also contribute to the organisation and development of professional services across the University as a member of the Professional Services Group chaired by the COO and University Secretary.

With an understanding of the key challenges facing HE and the College, you will have the ability to provide strategic leadership in all areas of college operations and demonstrable fluency with stringent financial and budgetary concepts. You will possess excellent knowledge of administrative and support systems and extensive experiential knowledge of change and project management methodology and practical applications.

Possessing a strong ability to lead people and manage complex business challenges, whilst applying tact and diplomacy in sensitive or contentious situations, you will be a strategic thinker with the ability to develop, implement and monitor operational plans to support strategic initiatives. You will have a strong ability to lead professional teams to ensure the effective delivery of all support activities aligned with the College, understanding and driving service excellence and successfully initiating, planning and managing change encompassing staff and systems in complex organisations.

Apply online at: www.jobs.gla.ac.uk/job/director-of-professional-services

This post is full-time (35 hours per week) and open-ended (permanent)

Relocation assistance will be provided where applicable.

Please contact Julie Barr (Lead Strategic Recruitment and Talent Acquisition Business Partner) at julie.barr@glasgow.ac.uk if you would like a confidential, informal discussion.

We endorse the principles of Athena Swan www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan and hold bronze, silver and gold awards across the University.

We are investing in our organisation, and we will invest in you too. Please visit our website www.gla.ac.uk/explore/jobs for more information.

The University of Glasgow, charity number SC004401.

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