Deputy Student Administration Manager

The role

We are looking to appoint a hardworking, and enthusiastic individual to join the School as Deputy Student Administration Manager.  This role is a rewarding leadership position in a friendly, busy team that covers undergraduate and postgraduate administration in the School of Sociology Politics and International Studies.  This is a fixed term role arising from a secondment to another University role.

What will you be doing?

You will be working alongside, and deputising for, the Student Administration Manager, playing a key role in managing student administration processes, supporting students and academic staff, and supporting team members that you line manage as well as the wider team on a daily basis.  You will provide expert advice on university policies and procedures, ensuring compliance and best practice, while also handling escalated student issues with professionalism and care. The role involves working collaboratively to develop and enhance administrative processes, support the implementation of centrally led initiatives, and using data analysis to inform decision-making. As a key point of contact for student welfare concerns, you will help direct students to the appropriate support services, working closely with the Senior Tutor team. 

You should apply if

You are a skilled administrator with experience in a student role, strong organisational skills, excellent attention to detail, and the ability to work effectively with staff and students at all levels. You should be confident in managing multiple priorities in a fast-paced environment and proactive in identifying and driving process improvements. If you enjoy working collaboratively, providing exceptional support to students and colleagues, and using your initiative to support delivery of a positive student experience, we’d love to hear from you.

Additional information

For informal queries about the role please contact:

Keeta Hopkins - keeta.hopkins@bristol.ac.uk

Contract type: Fixed term until 31/07/2026 (cover role)

This advert will close at 23:59 UK time on Monday 26th May 2025

Our strategy and mission

Available documents

• SUPP112326_DSAM_Job Description.pdf
• The Faculty of Arts, Law and Social Sciences.pdf

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