IT Business Analyst

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

Background

The role works on IT enabled projects to gather information about City St George’s business process and systems and uses analytical skills to understand and document these requirements to make recommendations which enable solutions in line with the scope of the project.

Responsibilities

Capture, analyse, document and prioritise business requirements and processes by working effectively with stakeholders. Produce clear, written documents and process maps that can be easily understood. Facilitate business and process improvement activities, including workshops, identifying and documenting outcomes that will enable improvement in service efficiencies, operational effectiveness and the customer experience.

Person Specification

Experienced in gathering and prioritising IT business requirements (functional and non-functional), process mapping and gap analysis. Highly proficient communicator with an ability to engage stakeholders successfully in developing outcomes. Able to produce high quality written material to support presentations and the understanding of stakeholders.

Additional Information

Closing date: 8th June 2025 at 11:59pm.

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.

City St George’s operates a guaranteed interview scheme for disabled applicants.

At City St George’s, subject to agreement, relevant Professional Services roles may be undertaken in a hybrid way, involving a mixture of working on campus and at home each week.

Where a hybrid working arrangement can be accommodated, it is expected that colleagues will spend the majority (at least 60%) of their usual working time on campus each week. Specific details will be discussed and agreed with the successful candidate. A hybrid working arrangement will not detract from any comprehensive induction, that will include relevant on-site activities.

Regardless of where colleagues are working, City St George’s, University of London’s premises will be their primary and contractual place of work.

The University of business, practice and the professions.

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