Campus Services Officer

For the past 150 years, De Montfort University (DMU) Leicester has changed lives, built futures, and challenged convention. DMU are excited to announce its expansion to London - De Montfort University London.

Innovative Educational Partnerships Limited (IEPL) is a wholly-owned subsidiary of DMU and is engaged by DMU to provide teaching and support staff for the operation of DMU’s new London campus (DMU London). DMU London is part of DMU’s ambitious growth agenda and will be a campus for teaching excellence, home to many disciplines and subjects, which have a focus on sustainability and employability, and providing students with an excellent choice of postgraduate programmes.

Employed by IEPL, the Campus Services Officer is a key appointment that will work as part of the DMU London Campus Operations team and report to the Campus Operations Manager.

The Campus Services Officer role will support and undertake the delivery of campus services, including reception, student support services and the provision of academic administration in support of the teaching taking place at DMU London.

The role plays a vital role in enhancing the student experience by providing comprehensive support and guidance to visitors to the DMU London campus and all DMU London students, particularly international students navigating their first time in London. This position involves providing a first-point of contact for all of the DMU London campus services, ensuring a welcoming environment for visitors, students and staff at DMU London, and acting as a key resource for student enquiries and responding to needs quickly and efficiently.

The post involves liaising and aligning DMU London services with DMU Leicester services and ensuring students are supported from across both campus provisions.

To be successful in this role, you will require the skills for developing good relationships with the DMU London academic team and Professional Service Directorates at DMU Leicester, and hence, IEPL are looking for someone with the ability to build strong and durable working relationships with colleagues across DMU London and DMU Leicester.

You will have experience in an operational role at a UK HE institution or similar. Working knowledge of a university and the multiple services needed to run an efficient campus and support students and staff will be helpful. You will need to have the ability to adapt and learn quickly, in order to develop the services to changing demands of a growing operation.

View Recruitment Pack - Job_Description/Person_Specification

Closing date: We welcome all applications before midnight on Sunday 15June 2025.

Interviews are likely to be week commencing Monday 30 June 2025.

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