Group Payments Supervisor

Turning Passion into Purpose. London South Bank University is excited to be recruiting for the position of Payments Supervisor. We’re seeking a motivated professional to lead a team of five in a pivotal role within the Finance and Management Information (FMI) team. This is a fantastic opportunity to take ownership of key payment processes—including Accounts Payable—and implement improvements that will make a lasting impact across the LSBU Group.

As Payments Supervisor, you will be responsible for ensuring the efficient and timely processing of invoices and ad hoc payments. You’ll lead and support your team, streamline systems and procedures, and provide training and guidance to staff across the organisation. A strong focus on customer service will be essential, as you work with both internal and external stakeholders. By collaborating closely with colleagues across the FMI team, you’ll help deliver a more agile, responsive, and effective finance function.

About You:
We are looking to hear from candidates who have the following skills/experience:

• Significant experience supervising an Accounts Payable function, including other payment transactions.
• Knowledge of internal audit and of maintaining financial controls.
• Ability to work with a team to raise and maintain service levels in relation to payments and the management of queries.
• Knowledge of financial software and ERP systems (Agresso).
• Understanding of excellent customer service.
• A commitment to continuous improvement and self-development.
• Excellent communication skills to interact with internal teams, external vendors, and customers.

The ideal candidate will be AAT (level 3), part qualified accountant or similar. We are seeking a proactive and experienced individual who can lead with confidence, drive operational excellence, and contribute to continuous improvement within the Payments function.

Benefits and How to Apply:
As a leading Higher Education Institution LSBU offers staff a highly competitive benefits package including holiday entitlement starting at 26.5 days per annum, professional development opportunities and flexible working. Full details on the range of benefits we offer can be found here.

The person specification for this role alongside applicant guidance on what to submit within your application can be found within the candidate pack (available on the university's website, accessed by the 'Apply' button). Applications must be submitted via the "Apply Online" button on the university's website.

For an informal conversation ahead of applying please feel free to contact the hiring manager for this position, Laurence Few, Group Head of Procurement and Payments. fewl@lsbu.ac.uk.

The closing date for applications is Tuesday, 3rd June 2025 at 11.59pm.

Interview/assessment - week commencing - 9th June 2025.

We are happy to talk flexible working and reasonable adjustments and aim to make our recruitment and selection process accessible to all, please contact us to discuss any support you need. The diversity of LSBU’s staff and students is a source of our strength and the richness of ideas and perspectives that this diversity brings makes LSBU a unique place to work.

Depending on your circumstances, this role may be eligible for sponsorship under the UKVI Skilled Worker route, more details on this can be found within the candidate pack.

If you have any questions related to your application, please email the recruitment team hrdsr@lsbu.ac.uk.

We reserve the right to close the vacancy early, should we receive sufficient applications.

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