Programme Administrator

Are you ready to play a pivotal role in supporting academic excellence? Birkbeck, University of London, is seeking a dedicated Programme Administrator to join us - a renowned institution committed to providing a high-quality academic and working environment.

As Programme Administrator, you will join the Faculty of Humanities and Social Sciences working closely with academic and support staff to ensure the smooth delivery of our programmes and enhance the student experience.

This role is offered on a part-time basis of 17.5 hours a week, for a fixed term until August 2026 with a salary of £15,402 rising to £17,173 per year, and you'll benefit from being part of a supportive team dedicated to enhancing the student experience at Birkbeck.

As a Programme Administrator, you will take on a variety of key responsibilities including:

• Supporting the delivery programmes of study, dealing effectively with college processes, systems and procedures.
• Addressing student queries and concerns sympathetically and effectively, in all cases, following college policies and procedures to ensure a consistent and high-quality student experience.
• Actively supporting student success and wellbeing, ensuring they have the resources and guidance they need.
• Providing administrative support and supporting Faculty activities.

To be successful as Programme Administrator, you will:

• Be flexible and able to work independently and as part of a team on a variety of projects, using strong organisational skills.
• Be able to work collaboratively and cultivate excellent working relationships.
• Possess excellent communication skills, a keen eye for detail, and have a solid background in administration, ideally within an educational setting.
• Be comfortable using a variety of electronic systems (e.g. Microsoft Office 365, Teams, SITS student records, Moodle etc), although training will be provided.

This opportunity would build on experience as: Programme Officer, Research Degrees Officer, Course Administrator, Education Administrator.

Join us at Birkbeck as a Programme Administrator and make a meaningful impact on our students' academic journey. If you are passionate about supporting education and thrive in a dynamic environment, we would love to hear from you.

Contract

Fixed contract to 21 August 2026. Part-time (17.5 hours per week 0.5 FTE), Monday to Friday. Please submit an application form for consideration. Closing date: Tuesday 17 June 2025, interview date: Tuesday 24 June 2025.

Salary and benefits

Actual £15,402 rising to £17,173 per year 0.5 FTE (£30,803-£34,346 pro-rated FTE), which is Grade 4 of the College's London Pay Scale. The salary quoted is on the College's London Pay Scale which includes a consolidated Weighting/Allowance which applies only to staff whose normal contractual place of work is in the London area. 

Benefits of working at Birkbeck: a competitive salary and pension scheme, 31 days paid leave, flexible, hybrid working arrangements, generous benefits in the HE sector, and being located in the heart of Bloomsbury, Euston, London.

Enquiries

If you would like to know more about the role, please contact Eden Davis, Programme Manager, at eden.davis@bbk.ac.uk.

If you have technical issues or difficulties using the recruitment portal, please contact jobs@bbk.ac.uk providing your name and the job reference number of the position. While we are happy to respond to all informal enquiries, only formal applications through the online system will be considered.

We welcome applicants from all sections of the community. The College is committed to improving the gender and cultural diversity of its workforce, holding an Athena SWAN award and operating Disability Confident & Mindful Employer schemes.

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