Business Analyst

Full Time Fixed Term for 19 months

About the role:

This is an exciting opportunity to join a dynamic and fast-paced team of Business Analysis professionals, renowned across the University for their dedication to customer service, stakeholder engagement, and innovative thinking.

The team is part of the iSolutions IT Portfolio, which plays a pivotal role in driving successful change across the University. As a Business Analyst, you will support initiatives spanning the Education, Research, and Professional Services portfolios. You’ll collaborate closely with stakeholders from these areas, as well as with colleagues across iSolutions—including Project and Change Managers—to conduct requirements analysis, document current and future system and operational states, develop options papers, and contribute data to support evidence-based business cases.

This role is primarily based at 1 Guildhall Square in central Southampton. However, it will involve travel to, and occasional co-location with, other teams across the University’s UK campuses in Hampshire to support Business Analysis activities.  We promote a flexible working environment and support hybrid working arrangements. The role requires a minimum of 3 days per week in the office during the first month, reducing to 1 day per week after that.

What you’ll do: 

• Leverage your expertise in business and systems analysis, along with strong interpersonal skills, to identify business needs, enhance operational efficiency, and shape future technical solutions.
• Accurately capturing current and future working practices by eliciting, analysing, validating, and mapping systems and processes; clearly define requirements, acceptance criteria, and the associated business benefits.

What you’ll bring:

• The ability to lead Business Analysis engagements with Project teams and Senior stakeholders 
• Experience of using recognised business analysis tools and techniques.
• A willingness to review current process and practices and identify where there is the opportunity to improve them. 
• A desire to understand how processes work through talking to those using them.
• The ability to work as part of a team or on your own initiative as required. 

About the University:

The University of Southampton is a research-intensive institution, home to some of the world’s leading thinkers, dedicated to advancing knowledge and inspiring future generations.  iSolutions, the University’s IT support service, comprises over 230 professionals who play a critical role in enabling research, education, and day-to-day operations. As a key enabler of the University Strategy, iSolutions drives innovation and transformation across the institution. Within this, the Business Analysis team is a vital part of our capability—helping shape and deliver impactful change.

The University of Southampton promotes a healthy work life balance with generous holiday allowance (30+ days), defined benefit pension, flexitime and flexible working, generous parental leave, and childcare provision. For more information on our benefits, please visit our HR pages.

We are proactive in fostering a culture of inclusion, respect, and equality of opportunity. We select candidates based on merit and ability and aspire to thrive in the diversity of our workforce. We welcome applications from all candidates with an interest in the role and those who are committed to helping us create an inclusive work environment. We encourage applications from candidates from Black, Asian, and Minority Ethnic communities, people who identify as LGBTQ+, and people with disabilities.

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