Senior Administrator

Salary: Full time starting salary is normally in the range £29,647 to £31,460, with potential progression once in post to £35,388

Contract Type: Fixed Term contract up to December 2027

Background

IMPACT (‘Improving Adult Care Together’) is a UK-wide centre for implementing evidence in adult social care, funded by the Economic and Social Research Council (ESRC), part of UK Research and Innovation, and the Health Foundation. IMPACT is an ‘implementation centre’, drawing on knowledge gained from different types of research, the lived experience of people who draw on care and support and their carers, and the practice knowledge of social care staff. It works across England, Northern Ireland, Scotland, and Wales to ensure it is embedded in and sensitive to the different policy contexts in the four nations, and able to share learning across the whole of the UK.

Role summary

As IMPACT moves into the third year of its delivery phase, this role will provide administrative support for finance, recruitment, and the national embedding team. The professional services IMPACT team includes 10 staff in marketing and communications, operations, and lived experience, 8 of whom are co-located in Birmingham. To succeed in this role, the post-holder will need to have an interest in financial administration and be willing to work across all aspects of the role.

Main Duties

• You will be able to deal with complex systems and procedures and will be expected to offer advice on these, including deciding on the response to more complex queries. 
• You will be expected to exercise your judgment on the answer to queries or on the direction of work within parameters set by your manager. On a day to day basis you will be expected to resolve more complex queries without necessarily referring to your manager. 
• You will be expected to act as a role model and coach members of the team.

Required Knowledge, Skills, Qualifications, Experience

• Educated to A Level standard, or equivalent level 3 qualification such as a Level 3 NVQ, or level 3 national diploma or relevant work experience evidencing the skills and ability to undertake the role. 
• Minimum of grade C/4 in Mathematics and English at GCSE or equivalent.
• Experience of working in a research support environment is preferred. 
• Highly proficient IT skills, in particular the ability to handle complex electronic diaries and emails, the wider MS Office suite of programmes including excel and PowerPoint, and some experience of using an enterprise resource planning package. The post holder should also be confident and able to quickly learn new IT skills and software packages as required.
• Ability to identify and respond to equality and diversity issues in line with relevant policies and procedures.

Informal enquiries to Javiera Squadritto, email: j.e.squadritto@bham.ac.uk 

To download the full job description and details of this position and submit an electronic application online please click on the 'Apply' button above.

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