Business Intelligence Analyst

The University of London is the UK’s largest provider of international distance and online learning and the convenor of a federation of 17 London-based universities, many of which are among the highest-ranking universities in the world.

Collectively the federation represents a cohort of some 250,000 learners and 50,000 academic and professional services staff. Within this cohort are around 40,000 University of London students who study programmes which are developed and delivered in partnership with our 17 federation members.

The University of London is also home to the School of Advanced Study, the national centre for the humanities and a champion for the arts and humanities.

Although proudly rooted in London, our community and impact are global.

Our passion for increasing access to education and mobilising the collective power and expertise of the federation is central to our ability to transform lives around the world and address the global challenges of the future

The Role

The Business Intelligence Analyst will play a pivotal role in shaping data-informed decision making across the University by designing and delivering insightful, visually engaging dashboards and reports. Working closely with key stakeholders, the role holder will lead on gathering intelligence requirements and translating them into high-quality business intelligence solutions that help monitor institutional performance to support both strategic and operational goals.

The Business Intelligence Analyst will collaborate with system experts and data owners across a variety of platforms such as SITS, ServiceNow, Adobe Marketo Engage, EvaSys, Dynamics and more whilst ensuring data integrity and continuity through system changes and upgrades. The role also involves sourcing and integrating datasets, applying ETL/ELT methods and creative techniques to build accurate and scalable data models. The role holder will champion the adoption of BI tools across the business through training and user support.

In addition to creating impactful analytical outputs, the role holder will contribute to developing internal standards, data definitions and documentation to improve consistency, scalability and governance of the University’s data assets. This will also include supporting statutory reporting obligations and ensuring compliance with institutional and sector-wide reporting standards.

For a full role profile, please refer to the job description.

Further information

To be considered for this opportunity, please submit your application and CV (by clicking ‘Apply’ at the top of this page) before the closing date at midnight on 11^th July 2025.

Preferential consideration will be given to the University redeployment pool.

The University reserves the right to close the vacancy earlier than the published end date should it receive sufficient applications to warrant earlier shortlisting.

The University currently operates a Hybrid Working framework involving a mix of working remotely and in the office. Typically, most employees will be able to agree to work remotely for up to 60% of their working week, role dependent, however will need to attend the office on specific days for training or team meetings etc.

The University of London is committed to promoting a diverse and inclusive working environment where we can all be ourselves and succeed. We particularly encourage applications from members of Black, Asian, and Minority Ethnic communities as this group is currently under-represented at all levels within the University. All appointments will be made on merit, based on the criteria named in the job description.

Pursuing excellence in education and equal opportunities.

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