International Student Adviser

Fixed term contract until July 2026

Oxstalls Student Centre, Gloucester and Francis Close Hall Student Centre, Cheltenham

The Role

The International Student Services team is responsible for providing specialist advice and support across every stage of the international student journey — from application and pre-arrival, through visa and immigration support, to enrolment, induction and ongoing advice throughout their studies. The team also maintains the university’s Student Visa sponsor licence, including CAS issuance, document verification, attendance and engagement monitoring and all UKVI reporting responsibilities.

With the university experiencing significant growth in international applications, this role is pivotal in assessing eligibility for CAS issuance and supporting the visa sponsorship process. You will help review and verify documents, maintain accurate records, and work closely with colleagues across the institution to ensure compliance with Student Route responsibilities.

As a first point of contact for international students upon arrival, this role will also be key in providing a warm welcome, offering guidance and signposting students to relevant services across the university. You will contribute to the development and updating of guidance, resources and events to help international students adapt to life and study in the UK.

What We Need

We are looking for an organised, detail focused and approachable individual who is passionate about supporting international students and ensuring a welcoming, supportive experience from application to arrival. You will be a confident communicator with a collaborative mindset, and adept at explaining complex information clearly and sensitively.

The ideal candidate will have a strong sense of responsibility and integrity when dealing with compliance and visa related requirements, combined with a proactive approach to problem solving and an ability to adapt to a varied and fast paced environment. You will be motivated by making a positive difference to students’ lives and contribute to fostering an inclusive, supportive and enriching international student experience.

Why Join Us

This is an exciting time to join the International Student Services team. The university is experiencing significant growth in its international student community, making this role vital in ensuring that every student feels supported, valued and well prepared for their time with us. You will have the opportunity to make a tangible difference in students’ lives, working in a collaborative and passionate team that is dedicated to fostering a welcoming and supportive environment for all.

If you have a keen eye for detail, a commitment to excellent service, and a desire to help international students thrive, we encourage you to apply for this rewarding role.

How to apply

To apply please click on APPLY at the top of this page, you will be asked to submit a CV and along with a Supporting Statement that addresses how you meet the essential criteria or alternatively complete the attached application form

Key dates

Interview: 18th July 2025

To avoid disappointment please apply early, should we find a suitable candidate we will close the advert.

For more information about out benefits and working for the University please click here

The University is committed to building a diverse and inclusive staff community and welcomes applications from currently under-represented sections of our workforce. We are proud to be a Disability Confident Leader, guaranteeing an interview to everyone who meets the definition of disability set out in the Equality Act 2010 and the essential criteria contained within the person specification.

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