SITS Support Officer

Background of department/role

Are you passionate about creating an outstanding university experience? Do you thrive in a collaborative, forward-thinking environment? If so, we have an exciting opportunity for you to be part of a newly designed Student and Academic Services (SAS) Directorate at Canterbury Christ Church University.

The post holder will deliver a range of user support activities for SITS including providing first-line support to staff across the University. You will develop and maintain key relationships with and provide advice to academic and administrative staff in relation to SITS functionality.

How to be successful

To be successful in this role you will be passionate about providing high quality SITS support to internal CCCU staff and ensuring that their knowledge base is in line with current roles. You will support key business areas in their day to day activities and manage communications and training around their business processes.

How will you work?

We are committed to supporting flexible methods of working wherever possible and this role is Flexible and connected (Professional Services) Campus attendance will vary on a day-to-day basis and across the year but must purposefully align to the needs of our students, staff, and stakeholders. It is expected that there will be a relatively even balance between time spent on and off campus; but in most cases the work location will be determined by the service required or the tasks/activities being undertaken.

How to apply

Start date for applications: 25^th June 2025
Closing date for applications: 23 July 2025
Interviews are to be held: 31 July 2025

If you require further information regarding the post please feel free to contact Carla Buna (Carla.buna@canterbury.ac.uk) (strictly no agencies, thank you) quoting reference number JOB REF. REQ05569

Please note, Canterbury Christ Church University reserve the right to bring the closing date of this position forward where a high volume of applications is received. 

Additional Information

Canterbury Christ Church University truly welcomes fresh perspectives and new voices. We want you to bring the real you to work, so we are committed to building a genuinely inclusive working environment where everyone is welcomed and where everyone can have a true sense of belonging. Our spirit of community will help us to eliminate discrimination and will enable us all to thrive in a culture that is underpinned by fairness and justice. We therefore seek people to join us who will proactively support and shape this aim and contribute in their own unique way. If this is you, then we are waiting to hear from you. #yourCCCU

Our University is deeply committed to shaping sustainable futures as a key part of its mission and values. If you share this passion, we encourage you to join us in making CCCU a more socially and environmentally conscious, sustainable place to study and work.

Please ensure you include contact details of two employment referees in your application, one of which must be your current/ most recent line manager.

Please note applications must be made online via the University website; details sent directly via email cannot be considered.

No agencies, thank you.

For more information about this role, please view the job description via the attachments link above.