Deputy Head of Student Services (Disability & Wellbeing)

AD Education UK is a growing network of leading creative education institutes in the UK. The group’s institutions are united around strong values and sharing a vision for creativity and innovation within creative media education. With over 40 years of pioneering and sector-leading experience, our graduates can be found throughout the music, film, games and wider creative media sectors, winning prestigious awards and employed within the highest echelons of their respective creative fields. Our market-leading portfolio of schools includes The Institute of Contemporary Music Performance (ICMP) and SAE Institute UK.

We’re seeking a Deputy Head of Student Services to lead our Disability, Mental Health, and Counselling services. Based in London with some travel, the role involves managing specialist teams, ensuring compliance, and enhancing student support systems.

The Deputy Head of Student Services will have operational leadership and management of AD Education Uk’s (ADE) Disability, Mental Health and Counselling specialist services offered in support to students at ADE UK. This includes the oversight of the Disability Advisers, Mental Health Advisers and Specialist Mentor and the potential to positively influence the student and staff experience. This role will be responsible the day to day running of the services ensuring resourcing, training and compliance to regulatory frameworks working alongside the Head of Student Services aligning with the wider department, strategic priorities, and the Strategy plan.

The post holder is accountable for all clinical decisions made within their and their team’s scope of professional practice and is therefore required to apply a high level of clinical knowledge to the role.

A key focus of this role will be continuous development of our systems and processes that underpin each of the services to ensure we can offer effective and efficient services that allows for positive student engagement and enhanced reporting for management and audit purposes. The post-holder will help develop our services for the future, support the embedding of policy and system changes while interacting with a wide variety of stakeholders.

Key Stakeholders

• Head of Student Services
• The Principal, Dean(s)
• Registrar, Associate Dean
• Campus Manager(s)
• Academic Manager(s)
• Heads of Service
• Heads of School
• Student Life and Wellbeing Manager
• Disability Advisers, Mental Health Advisers
• Professional Practitioners
• Academic Team
• Students

Equality of Opportunity

ADE UK has a strong commitment to working towards the implementation of equality of opportunity in both service delivery and employment. Its mission and strategic objectives directly support this aim. All employees are required to actively support the development, dissemination and implementation of this aim and related policies and programmes.

Safeguarding

AD Education UK is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment.

ADE UK Values

1. Empowering successful and creative futures
2. Educating in harmony with industry
3. Championing inclusivity and diversity
4. Encouraging and recognising excellence
5. Being socially responsible

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