AV / IT Technician

Are you a proactive and enthusiastic AV/IT Technician with great people skills? We are seeking a customer focussed AV/IT technician to join our fantastic team at the Isaac Newton Institute for Mathematical Sciences (INI). This is an exciting opportunity to contribute to the success of this globally renowned institute that fosters collaborations across the mathematical sciences.

At INI we welcome researchers from around the world, offering a supportive environment for academics at all stages of their career. ¿From nurturing Early Career Researchers to facilitating high-level collaboration among established experts, our mission is to create a supportive and comfortable environment which maximises opportunities for collaboration resulting in the development of world-leading research. We also work to connect researchers with government and industry, creating impact far beyond academia.

The work of our IT team underpins the broad range of activities hosted by the Institute. Reporting to the IT Manager, as a valued member of this team you will provide AV support for the seminars and workshops that are hosted as part of the programmes of research at the Institute and undertake a wide range of first line support duties alongside the day-to-day activities of the Institute, including problem solving of routine technical issues. As an INI AV/IT Technician, you will need to respond to the needs of both staff and visitors, working flexibly to find solutions, as the business of the Institute is driven by a range of AV/IT systems.

You'll join a friendly and supportive team that values each member and fosters a warm, employee-focused environment. We're especially proud that our staff won an award under the Professional Services Recognition Scheme 2024, in the category "Being Kind to Colleagues." The INI is committed to staff development and encourages participation in the wide range of personal and professional development activities offered by the University.

The successful candidate will have, amongst other experience and skills (detailed in the person specification):

• Recent experience of working in an AV/IT-related customer focussed role
• A solid working knowledge of AV systems
• A good working knowledge of how to produce livestreams - e.g. using YouTube
• Experience of supporting a diverse customer-base in the use of IT systems and services
• A solid working knowledge of Microsoft operating systems, Mac OS, iOS, and Android
• A good knowledge of Microsoft Office suite
• Excellent communication skills, both written and verbal
• The ability to manage multiple priorities

The majority of INI activities are based in the Isaac Newton Institute and Centre for Mathematical Sciences in Cambridge, however, you may occasionally be required to provide remote support for events hosted in other locations.

Salary

In addition to the base salary stated above, the successful candidate for this post will receive an additional 2.5% supplement to their pay.

How to apply

To apply online for this vacancy and to view further information about the role, please click the 'Apply' button above.We strongly encourage applicants to ensure they provide information about how their experience and skills match each of the criteria listed in the Further Information document.

The interview date for the role is expected to be 20 August 2025 (subject to confirmation).

Fixed-term: The funds for this post are available until 28 February 2029 in the first instance.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

Advert information