Student and Academic Support Coordinator

Full time (35 hrs/wk), fixed term for 12 months

Based in London on site with occasional working from home

Applicants are required to submit a current CV, cover letter or email, and a Recruitment Check Form which can be found on our website. 

In May 2025, The London School of Architecture (The LSA) merged with University of the Built Environment, a leading specialist university. In this new role you will provide critical operational support to ensure the smooth delivery of The LSA’s academic programmes and safeguard the student experience during this transitional period. We are looking for someone who brings initiative, builds trust quickly, and thrives in an environment where they can take the lead on daily operations while working collaboratively with students, staff and our Practice Network. 

At a high level your accountabilities and responsibilities include: 

• Carrying out programme and academic administration, across the full student lifecycle from admissions to graduation.
• Responding to student queries for support and making arrangements for pastoral care.
• Supporting the delivery and tracking of student assessments.
• Maintaining registers and attendance logs, escalating any concerns.
• Providing studio and teaching environment support including managing the timetable and preparing teaching spaces and all equipment.
• Troubleshooting equipment issues and liaising with the Technology team where required.
• Supporting colleagues with events and meetings held at The LSA. 

Our main requirements: 

• Degree or equivalent qualification in a related field to architecture or student support.
• Experience working in higher education or student-facing administrative roles.
• The ability to be discrete and sensitive when dealing with certain student matters.
• Strong digital skills including MS Office applications as well as Google Drive, shared calendars, Zoom/Teams, Adobe CS.
• Strong organisational and time management skills, with the ability to manage concurrent workflows.
• Ability to move smoothly between practical studio set-up and desk-based administration. 

For the full job specification and contact details please click here

TO APPLY: Please send your CV, covering letter/email, and Recruitment Check Form to recruitment@ube.ac.uk (via the 'Apply' button above) by no later than Tuesday 15 July 2025 at 17:00. 

EQUALITY, DIVERSITY, AND INCLUSION

We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.

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