Quality Enhancement Manager

Location: We offer employees the opportunity to work flexibly from home, providing it is within the UK.

Hours: 35 hours per week, flexible working available

This is an exciting time to join an organisation with an essential role in the UK’s tertiary education sector.

QAA is the UK’s independent quality body for tertiary education, and our purpose is to ensure that students and learners experience the highest possible quality of education. We have changed to meet the evolving needs of a sector that has undergone reform across all nations of the UK. 

We are the UK’s authority on quality and standards, acting as custodian on behalf of the sector of reference points including the UK Quality Code for Higher Education, Subject Benchmark Statements, and the Frameworks for Higher Education Qualifications.  

Throughout the UK we are the trusted partner of governments and funding bodies. In Scotland, Wales, and Northern Ireland, we work in collaboration with the sector to meet the needs of each nation. In Scotland, we lead on several delivery mechanisms of the Tertiary Quality Enhancement Framework (TQEF), working closely with the Scottish Funding Council, Scotland’s colleges and universities and our delivery agency partners to deliver the best learning experience for students in Scotland. In England, our highly successful membership programme provides a rich source of resources to strategic leads, quality specialists and students and learners alike. 

Globally we are recognised as one of the world's leading quality bodies and support the UK sector as it welcomes international students and extends its reach through transnational education. 

We are a world-leading quality agency with unmatched experience of providing impartial regulatory and collaborative quality assurance and enhancement. We support universities and colleges in working with students and learners, governments, funders and regulatory bodies to evidence and enhance the excellent quality and high standards of the education they provide. 

We are a remote first organisation and encourage day-to-day flexibility. It’s important to us that our working environment enables us to deliver our services in a way and location that provides the best outcomes for our stakeholders and customers and meets their expectations. Alongside this we want individuals and teams to feel empowered to work where, when, and how they want, providing that business needs are met.  

About the role

As a Quality Enhancement Manager in QAA Scotland, you will take a strategic lead in designing and delivering programmes that support sector development, engagement, and innovation across Scotland’s tertiary education. You’ll oversee collaborative projects, manage stakeholder relationships, and represent QAA in high profile forums and sector groups. Working closely with internal and external partners, you will ensure that our enhancement activities are responsive, relevant, and high impact. From shaping events and producing sector leading resources, to supporting national advisory committees and responding to provider needs, this is a pivotal role with broad influence and responsibility.

About you 

You are an experienced and confident leader with a strong background in managing complex programmes or initiatives, ideally within an education, policy, or quality enhancement context. You have excellent communication skills, can represent an organisation with credibility, and are adept at building relationships across a wide range of stakeholders. You think strategically, act collaboratively, and are comfortable navigating complexity. You are energised by the opportunity to lead change, contribute to sector development, and influence policy and practice across the UK and beyond. 

Are you looking to lead sector-wide change and shape the future of tertiary education? Apply to drive national enhancement initiatives that make a lasting impact. 

More information about this role can be found in the job description. If you would like more information in advance of applying please contact careers@qaa.ac.uk. 

To apply, please create a profile on our recruitment portal and submit your CV with a covering letter outlining your experience (via the 'Apply' button above). Only applications which include a CV, and a cover letter will be considered for the role. 

QAA recognises the positive benefits of equity, diversity and inclusion. Our aim is to be truly representative of all sections of society, and for all to feel respected, free to be themselves no matter what their identity or background, and able to give their best. We value the differences that a variety of backgrounds, experiences, perspectives and skills brings and strongly encourage suitably qualified applicants to apply and join us.

We are committed to ensuring accessibility for all applicants. If you need any reasonable adjustments to participate in the recruitment process, please contact careers@qaa.ac.uk. We are committed to working with all to understand what accommodations are necessary to ensure a fair and accessible process.

If you have not heard from QAA within three weeks of the closing date for this vacancy, then your application has not been successful. Please be aware that we are unable to provide feedback on individual job applications.