HTRC Quality Manager

Salary: Full time starting salary is normally in the range £46,735 to £55,755 with potential progression once in post to £62,728

Role Summary

As a high-profile role, the post holder, in consultation with the Centre Director and Operations Director, will define and implement strategy regarding sustainment and continuous improvement of Quality processes and systems, developing and leading initiatives and innovations, monitoring their effectiveness through performance metrics. They are a Quality specialist capable of providing technical expertise across a range of functions and must be familiar with a range of centre processes.

The Quality Manager will report to the Operations Director and have responsibility for leading, establishing and maintaining quality standards within the centre. Due to being located off campus and the fact that this is a niche and specialist role within the University, the post holder is expected to have the expertise and capability to be autonomous, make decisions and influence to enable the Centre to operate successfully without the close proximity of support structures of the wider university community. The role holder will need to deal with complex issues and be able to understand and communicate clearly on technical or professional issues with non-specialists and senior level audiences both internally and externally.

The post holder will be responsible for leading the implementation, establishing and managing a quality management system to achieve and maintain the ISO 9001 accreditation and for ensuring systems are adhered to. In addition, the role holder will be expected to implement continuous improvement including kaizen and lean methodologies and be experience in root cause analysis. 

The post holder will also work within the University’s policy framework, responsible for ensuring related policies to the HTRC are reviewed, followed and interpreted into local arrangements. This will include developing local forms of guidance, systems, processes and templates ensuring collaboration with across functions within the Centre and engaging back with relevant key personnel on campus. They will lead a matrix structured team of HTRC staff with quality aligned roles, including Auditors, Champions and improvement working groups. Contributions to development and advancement of College and University policies, processes and initiatives will be made through relevant Committees. Wider ranging horizon scanning will be undertaken in collaboration with peers in Rolls-Royce, the Advanced Manufacturing Catapult and external specialist bodies.

The post is based at Ansty, but the holder is expected to be able to travel and work on occasions, at the University site in Edgbaston. Due to the relatively flat organisational structure and multi-employer context of the Centre, the post holder is expected to deliver through influence across functions, organisations and levels within the Centre and the wider University community.

Person Specification

• Educated to degree level (a degree or equivalent in Quality Management, Engineering, Business Administration -based discipline is preferable) or equivalent experience, both with a strong technical background.
• Membership of the Chartered Quality Institute. 
• Lead Auditor Qualification (desirable) or Internal Auditor Qualification (essential).

Informal enquiries can be made to Ben Goodyer, email: ben.goodyer@htrc.bham.ac.uk  

To download the full job description and details of this position and submit an electronic application online please click on the 'Apply' button above.

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