Estates Operations Manager

The Estates Operations Manager will assist the Associate Director of Facilities in the effective delivery of the University’s Facilities and Operations areas.

Reporting to the Associate Director of Facilities, you will be expected to operate in a complex environment and working closely with internal colleagues, stakeholders, and external partners to ensure the management of facilities, operations, and projects across the estate are delivered in a compliant, safe and sustainable way. This includes managing Service Level Agreements with customers and suppliers, maintaining the awareness and needs of clients in relation to development of services and monitoring service performance to ensure targets and standards are met and maintained. 

Key Responsibilities

• Assist the Associate Director in the day-to-day operations through proactive issue resolution and continuous improvement.
• Assist the Associate Director to drive high performance, service excellence aligned to the university and estates strategy.
• Work closely with the Head of Facilities, Head of Security, and other department members to ensure service priorities and standards contribute positively to staff, students, and visitors.
• Assist the Associate Director in working closely with Projects and Building Management team to ensure successful delivery of facilities and projects.
• With support of the Associate Director, lead on contract management and service delivery of key Soft and Hard FM contracts.

About the Department
Estates and Facilities has a vision to create and maintain a dynamic, sustainable, and inclusive campus environment that enhances learning, innovation, and community well-being, closely aligned to the university's overarching purpose of innovating to enrich lives.

What's in it for you?

• Competitive salary - and excellent pension scheme.
• An impressive 32 days leave - plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
• Flexible working - we support a culture of flexible and agile working to help you find the right balance.
• Professional development - we offer a comprehensive package of training and development opportunities to help you achieve your full potential.
• Our community - there's a real sense of belonging here at Salford. We value diversity, in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students' lives.
• The Perks! - MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts.
• Wellbeing support - all our people are important to us and we have services and facilities dedicated to your mental and physical health, ranging from an Employee Assistance Programme and counselling to sports and fitness facilities including discounted gym memberships.
• Sustainable Salford - we have a commitment to be Net Zero by 2038 and embed sustainability in all aspects of university life. 
• A rewarding career - where everything you do will make a difference. To our students, our local community, and the world around you.

Job description.pdf 

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