Customer Service Assistant

Hours: Mixture of full-time and part-time

Contract Type: Mixture of permanent and fixed term

Location: Cavendish, Marylebone and Harrow

We have five vacancies within our Student Centre team based across our 3 main campuses, Cavendish, Harrow and Marylebone.

The posts are positioned within the Student Centre team delivering first line support for most of the university's student services. 

The post holder will enjoy working on busy service points and answering customer enquiries in person, over the phone and online. They will appreciate working in a dynamic and changing environment, with opportunities to learn and develop skills. The successful candidates will have previous experience in customer service and meet the criteria set out in the person specification. They will work with a diverse range of customers and have excellent communication and information handling skills. They will also enjoy working collaboratively and flexibly as part of several teams. 

Successful candidates will be mainly based at the listed campus but will be expected to work shifts at all sites as and when required. Please state in order of preference which vacancies you are applying for.

To apply for these vacancies, please click above. Further information can be found in the job description and person specification, which can be accessed through link below.

At the University of Westminster, diversity, inclusion and equality of opportunity are at the core of how we engage with students, colleagues, applicants, visitors and all our stakeholders. 

We are fully committed to enabling a supportive and safe learning and working environment which is equitable, diverse and inclusive, is based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable.

The University has adopted Smart Working principles to support and further our Equality, Diversity and Inclusion aims of being an inclusive, collaborative and flexible employer. Further details of Smart Working can be discussed at interview stage.

Closing date: midnight on 23 July 2025

Interviews will be in person and are likely to be held week commencing 4 August and 11 August 2024

Administrative contact (for queries only): Recruitment@westminster.ac.uk

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