Operations Supervisor

Sport Lancaster has recently embarked on an exciting period of change and development, presenting a broad range of opportunities within an emerging and dynamic environment. By joining our team at this pivotal stage, you’ll be part of shaping the future of Sport at Lancaster University — and part of something truly inspirational.

The University has made substantial investment in Sport Lancaster in recent years. One of the most notable developments is the opening of a brand-new 8-court badminton sports hall in June 2020, adding to our already outstanding sports facilities.

Sport Lancaster operates from a purpose-built Sports Centre, home to an impressive 8.5m climbing wall, multi-functional Sports Halls, a Swimming Pool, Sauna and Steam Room, a 100-station Technogym Fitness Suite, and Squash Courts. In addition, we manage the University’s vast outdoor sports facilities, which include Rugby Pitches, 3G surfaces, Tennis Courts, and more.

Our facilities are owned and managed by the University and are open to students from across the UK, University staff, and members of the wider local community. We are also proud to regularly host a number of national sporting events throughout the year.

Our dedicated team members take pride in their knowledge, professionalism, and experience in their respective fields. We strive to inspire our customers to lead more physically active lives by fostering a supportive community that encourages individuals to become stronger, fitter, and more confident. We welcome people of all backgrounds and abilities, and our facilities are fully accessible to everyone.

About the Role

As an Operations Supervisor, you will play a key role in leading the day-to-day operation of the Sport Lancaster Facilities. You will be responsible for ensuring that high standards of customer service and safe working practices are consistently delivered. You’ll motivate and support both the recreation and reception teams in the delivery of our operational strategy.

To be successful in this role, you must hold a current Royal Lifesaving Society (RLSS UK) lifeguard qualification (or equivalent) and have relevant experience as a Lifeguard. Strong communication skills, a proactive and helpful attitude, and the ability to work both independently and as part of a team are essential.

For informal enquiries about the role, please contact Chris Mitchell at c.mitchell3@lancaster.ac.uk. We welcome applications from candidates of all backgrounds and communities.

Shift Work

This role requires shift work, including early mornings, evenings, weekends, University closure days, and bank holidays. Please note the following shift start/finish times:

Monday – Friday: Early shift starts at 5:30am | Late shift finishes at 10:30pm

Weekends: Early shift starts at 7:00am | Late shift finishes at 6:30pm

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