Business Operations Officer

About us

The Faculty of Arts & Humanities is looking to appoint an outstanding candidate with experience of business operations administration to this varied and rewarding role, part of a small and collaborative team within a wider and diverse professional services team supporting the academic departments in Humanities: Classics, History, Philosophy and Theology & Religious Studies.  

King’s College London considers the professional and personal development of our staff a priority and we offer an inspiring range of opportunities for training and career progression. Our Organisational Development team provide in-house and bespoke training. 

About the role

The successful applicant will report to the Business Operations Manager and will work closely with them, the Senior Business Operations Officers, wider Business Operations team and the relevant central University services to support operations within the Humanities departments and the Faculty.

The Business Operations Officer plays a key part in the following day-to-day operations: finance and resource administration, procurement, human resources, estates and space, health and safety, and other projects around space provision, etc.  The role also provides a high level of customer service support in collaboration with key stakeholders in the Faculty and central service teams.    

The successful applicant will be a proactive person with excellent interpersonal skills and the ability to build good working relationships with colleagues across the College and externally. They will be highly organised and numerate, with strong written and verbal communication skills, experience of working on improvement initiatives, strong collaborative team working skills, and a proactive and positive can-do attitude.  

This is currently offered as a hybrid role, and the role holder will be eligible to spend part of their working week on campus and part of the week working remotely (please note some flexibility will be required as for the days in Campus, dictated by business needs).

Please note that this role is not solely desk-based and will involve regular movement around campus to monitor spaces and support activities.

This is a full-time (35 hours per week), and you will be offered an indefinite contract after a successful probation period.

About you

To be successful in this role, we are looking for candidates to have the following skills & experience:

Essential criteria

• Demonstrable professional experience of effective and efficient administrative operations.
• Excellent interpersonal skills, able to interact with a wide variety of people, including senior staff, in a professional and assured manner and commitment to providing excellent customer service
• Competent and experienced using technology and IT (including a broad range of software applications, especially Microsoft suite of programs and intermediate use of Excel) and an interest in expanding and improving these.
• Excellent written and spoken communication skills including appropriate use of English in written correspondence, formal documents, professional emails, minutes, and confidence in corresponding with internal and external stakeholders.
• Experience of financial administrative processes (eg: raising purchase orders, invoicing, reconciliation, payments), with strong numeracy & data analysis skills, demonstrating accuracy and a high degree of attention to detail.
• Excellent organizational skills with the ability to manage time effectively, work flexibly and prioritize workload to meet deadlines and to multi-task to work to competing deadlines in a busy work environment.
• Demonstrable commitment to continuous improvement, reviewing processes and propose improvements, with an ability to identify and address potential operational problems/inefficiencies. 
• An enthusiastic and flexible team player with a positive and proactive, ‘can do’ attitude.

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