Senior Quality Officer (Governance)

Please note a full application including a covering letter detailing your experience alongside a CV is required for applications to be considered. Please be advised applications made without providing a cover letter will not be accepted.

Background of department/Role

We are excited to be recruiting a Senior Quality Officer (Governance) to join our recently established Quality Assurance and Enhancement team. This team consolidates academic quality assurance functions from across the University, playing a central role in ensuring effective academic governance and a rigorous, responsive quality assurance infrastructure. The team is pivotal in ensuring the University meets its obligations to external bodies, such as the Office for Students and Professional, Statutory and Regulatory Bodies, and stays current with sector best practice in quality assurance.

What you'll be doing

The Senior Quality Officer (Governance) is a senior administrative leadership role in the Quality Assurance and Enhancement team. In this role, you will manage the effective functioning of the Academic Governance structure and committees, acting as Secretary/Clerk to senior committees and coordinating consistent committee support. You will maintain the University Register of Policy and Procedures, working with academic and professional services colleagues to ensure that policies and procedures are both responsive to the University’s needs and effective in practice.

You will draft key reports, briefings and policy documentation, particularly in relation to external regulation, conducting further analysis, planning and research where necessary. You will offer advice and support to internal and external colleagues regarding quality assurance and academic governance. Collaborating with senior staff in Quality Assurance and Enhancement and across the institution, you will facilitate and contribute to the submission, scrutiny and completion of proposals emanating from the committee structures. You will manage a small team of administrators who work across the department.

Who are we looking for?

You will bring senior administrative experience, particularly within the context of Further or Higher Education, with a strong background in Quality and Standards settings. You will have extensive knowledge of governance and academic structures. Additionally, you will have a proven track record of engaging with quality audits, reviews and evaluations, utilising extensive data to inform your decisions.

You will possess excellent organisational and problem-solving skills, demonstrated through your ability to work independently and on your own initiative. You will be adept at prioritising work, identifying problems and formulating and implementing effective solutions. You will have the ability to synthesise information, produce comprehensive reports and make recommendations for senior colleagues. Outstanding interpersonal, oral, and written communication skills are essential, along with the ability to communicate effectively with internal and external staff at all levels.

A commitment to accuracy and proven attention to detail is crucial, as is discretion and the ability to handle confidential and sensitive information. You will have a track record in collaborative working within a complex organisation and have a clear understanding of the University’s external regulatory requirements in relation to Quality Assurance. In all areas, the post holder will be responsible for ensuring they align activity with external regulatory requirements (including those from OfS, DfE, CMA and relevant PSRBs) and University policy.

How will you work?

We are committed to supporting flexible methods of working wherever possible, and this role is ‘Flexible and connected – Professional Services’. Campus attendance will vary on a day-to-day basis and across the year but must purposefully align with the needs of our students, staff, and stakeholders.

It is expected that the post holder will normally be on campus at least three days a week; the work location will be determined by the tasks/activities being undertaken.

How to apply

Start date for applications: 28 July 2025
Closing date for applications: 10 August 2025
Interviews are to be held: week commencing 1 September 2025

If you require further information regarding the post, please feel free to contact Cathi Fredricks via email: cathi.fredricks@canterbury.ac.uk (strictly no agencies, thank you) quoting reference number REQ05674.

Please note, Canterbury Christ Church University reserves the right to bring the closing date of this position forward where a high volume of applications is received. 

Additional Information

Canterbury Christ Church University truly welcomes fresh perspectives and new voices. We want you to bring the real you to work, so we are committed to building a genuinely inclusive working environment where everyone is welcomed and where everyone can have a true sense of belonging. Our spirit of community will help us to eliminate discrimination and will enable us all to thrive in a culture that is underpinned by fairness and justice. We therefore seek people to join us who will proactively support and shape this aim and contribute in their unique way. If this is you, then we are waiting to hear from you. #yourCCCU

Our University is deeply committed to shaping sustainable futures as a key part of its mission and values. If you share this passion, we encourage you to join us in making CCCU a more socially and environmentally conscious, sustainable place to study and work

Employment Visa Clarification: According to the UK Government Points Based System, this position does not fulfil the requirements for sponsorship under the Skilled Worker Route application.

Please ensure you include contact details of two employment referees in your application, one of which must be your current/ most recent line manager.

Please note applications must be made online via the University website; details sent directly via email cannot be considered.

No agencies, thank you.