People Services Advisor

Are you an enthusiastic, resilient, and committed HR professional looking for your next challenge? We have an exciting opportunity for a proactive and people-focused individual to join our People & Organisational Development (POD) team at Trinity Laban.

Our POD team consists of five dedicated professionals, delivering high-quality HR services across the organisation. Led by the Head of People & OD, the team plays a vital role in supporting the Conservatoire’s strategic and operational goals.

We are looking for someone who is:

• Creative and solutions focused – able to think innovatively and respond flexibly to changing situations
• Curious – with a passion for continuous improvement and a drive to deliver exceptional service
• Customer focused – able to provide clear, confident advice in a friendly and professional manner

As a People Services Advisor, you will provide front-line support and guidance to both staff and managers on a wide range of HR matters. You'll be the first point of contact for People Services queries, responding via in-person meetings, MS Teams, phone, and email. Your excellent interpersonal and communication skills will help you build strong working relationships across the organisation.

 Key responsibilities include:

• Delivering a responsive and efficient advisory service to managers and staff
• Supporting the application and development of HR policies and procedures
• Assisting with employee relations issues, including case management
• Maintaining and updating HR systems and records accurately

What we’re looking for:

• Proven experience working in a busy HR environment
• Solid understanding of HR policies, employment law, and best practices
• Experience advising on employee relations issues
• Excellent organisational and problem-solving skills
• A collaborative team player with a proactive, can-do attitude

Join us in shaping a positive and inclusive workplace where people are supported to thrive.

As an equal opportunity employer, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. 

Please note all applications submitted will be shortlisted anonymously by our recruiting panel, so please ensure that your name and personal details are not included within your supporting statement, otherwise we will not be able to consider your application.

If you think this might be just the job for you, please click on ‘Apply’ above to complete and submit an application form.

For any queries about this role that are not covered in the job pack, please email Katerina Filosofopoulou, our Talent Resourcing and Organisational Development Officer  on staffrecruitment@trinitylaban.ac.uk. 

You can download a job pack by clicking on the ‘Job Pack’ : Click the 'Apply' button above. 

Further details:

All of our taught programmes are validated by Trinity Laban Conservatoire of Music and Dance. Research degrees are validated by City, University of London. 

Trinity Laban Conservatoire of Music and Dance is a company limited by guarantee registered in England and Wales Company No. 51090. Registered Charity No. 309998.

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