Programme Delivery Coordinator

About us

King’s Summer Programmes is a specialist creative business development unit that designs, develops and delivers open enrolment and bespoke seasonal international education programmes in line with King’s Education Strategy. 

Its portfolio includes flagship undergraduate and pre-university summer schools, customised undergraduate and postgraduate student programming for international partners, short courses and overseas programmes offered in face-to-face modalities. 

About the role

The postholder will join the Summer Programmes team to support the delivery of seasonal education in London, acting as the main contact for programme queries and providing excellent customer service to prospective applicants, parents, and students. They will play a key role in assisting the Programme Delivery Manager (Student Experience) and Programme Delivery Specialist (Academic Programme) in the planning and execution of both Pre-University and Undergraduate summer schools, including organising the social programme and coordinating temporary staff.  

The workload varies throughout the year, during June to August, the postholder will be expected to be present on campus in London every working day. This contract is part of King’s trial of hybrid working, allowing team members to work remotely part of the week when programmes are not in session. The postholder must also be prepared to attend events in the evening or on weekends as required and may need to travel internationally for programme delivery.

The post is a full time (35 hours a week), fixed-term post until 31 July 2026.

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

• Proven administrative support experience with the ability to manage and prioritise a busy workload, balance competing deadlines and stay organised under high-pressure, fast-paced conditions. 
• High level of accuracy and attention to detail, with experience tracking, recording, and managing multiple areas of work simultaneously. 
• Strong customer service skills, with a professional and proactive approach to resolving problems, both independently and collaboratively, in a customer-focused environment. 
• Excellent oral and written communication skills, able to convey complex information clearly to a range of audiences. 
• Strong interpersonal and teamwork skills, able to liaise effectively with colleagues, stakeholders, and external partners, building positive working relationships to achieve project aims. 
• Good numeracy and data-handling skills, with the ability to gather, analyse, and present data in a clear and interpretable format. 
• Proficient in Microsoft 365 applications (including Word, Excel, and PowerPoint), with the ability to contribute to service and system improvements. 
• Awareness of data protection requirements and the ability to handle sensitive personal data in compliance with legislation 

Desirable criteria

1. Experience working in the higher education sector or within a complex, multi-site organisation.
2. Experience supervising or training others, including temporary staff.
3. Experience using higher education admissions systems.
4. Experience using web content management software.
5. Commitment to equality, diversity, and inclusion, with an active approach to addressing potential bias.

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further Information

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. 

Advert information